Dedicated professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
Work History
Human Resources Specialist
Xtreme Lines Transport Services
03.2021 - Current
Improve employee retention rates by 50% through effective onboarding and orientation programs.
Organize job fairs to generate interest in opportunities within the organization.
Negotiate competitive packages for new hires, balancing company budget constraints with market data analysis.
Financial Relationship Specialist
Regions Bank
01.2020 - 03.2021
Cultivated and strengthened relationships with clients and educate clients on account services and capabilities.
Created business plan and identified target customers by interacting on phone and in person.
Capitalized on gaps in market and reached out personally to onboard new clients and set up new accounts- maintained number one new account growth within the market.
Performed due diligence and valuation processes.
Small-Medium Business Specialist
Verizon Wireless
12.2016 - 12.2019
Prospecting new business and partnering with retail to close the deal.
Collected, arranged, and input information into database system.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Achieved higher customer satisfaction ratings by streamlining communication processes between departments.
Education
Some College (No Degree) - Human Resources Management
Strayer University
06.2026
Skills
Team building strengths
Business growth and retention
Sales and marketing
Corporate policies and procedures
Contract negotiation
Operations management
Timeline
Human Resources Specialist
Xtreme Lines Transport Services
03.2021 - Current
Financial Relationship Specialist
Regions Bank
01.2020 - 03.2021
Small-Medium Business Specialist
Verizon Wireless
12.2016 - 12.2019
Some College (No Degree) - Human Resources Management
Senior Marine Engineer (LNG) at Mitsui OSK Lines (MOL LNG Transport Europe Ltd)Senior Marine Engineer (LNG) at Mitsui OSK Lines (MOL LNG Transport Europe Ltd)