Anissa Rosario
Prior Lake,MN
Summary
Goal-oriented individual versed in greeting high-volume of customers and building lasting relationships with key decision makers, customers and team members to further company goals. Dedicated and eager to create and implement successful strategies to improve organizational efficiency. Ready to leverage training and experience to take on new professional challenges.
Overview
8
8
years of professional experience
Work History
Human Resources Specialist
US Army National Guard
12.2017 - Current
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Monitored guard member attendance and performance, addressing issues in accordance with policies and procedures.
- Improved organizational filing systems for confidential member records, resulting in improved accessibility and efficiency.
- Advocated for guard members, helping to identify and resolve conflicts.
- Developed and issued guard member recognition awards for admirable performance.
- Partnered with senior leadership to maintain HR policies and procedures.
Food Runner
Pittsburgh Blue Steakhouse
12.2021 - 08.2022
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other restaurant staff to deliver orders accurately.
- Organized and replenished supplies at food stations to optimize team performance.
- Cultivated warm relationships with regular customers.
Sales Associate
Scheels All Sports
09.2019 - 05.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Listened to customer needs and desires to identify and recommend optimal products.
Full-Time Nanny
The Jackson Family
08.2018 - 06.2020
- Assisted with light housekeeping duties as well as organization to maintain cleanliness around home.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
- Built positive and nurturing environments to support child social and emotional growth.
- Supported children in maintaining schedule for play activities, meals, nap time, hygiene and socialization.
Bartender
Elk River Country Club
08.2015 - 08.2017
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Education
No Degree - Business Management
North Dakota State University
Fargo, NDHigh School Diploma -
Zimmerman High School
Zimmerman, MN06.2016
Skills
- Complex Problem-Solving
- Analytical and Critical Thinking
- File and Records Management
- Multitasking Strengths
- Engaging with Diverse Customers
- Verbal and Written Communication
- Inventory Tracking
- Time Management
- Teamwork and Collaboration
- Google Sheets
- Microsoft Word
Timeline
Food Runner
Pittsburgh Blue Steakhouse
12.2021 - 08.2022
Sales Associate
Scheels All Sports
09.2019 - 05.2021
Full-Time Nanny
The Jackson Family
08.2018 - 06.2020
Human Resources Specialist
US Army National Guard
12.2017 - Current
Bartender
Elk River Country Club
08.2015 - 08.2017
No Degree - Business Management
North Dakota State University
High School Diploma -
Zimmerman High School