Deezier Allen
Newark,NJ
Summary
Experienced with team leadership and operational management. Utilize strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Overview
7
7
years of professional experience
Work History
Supervisor
Flick Hospitality Group
Newark, NJ
10.2023 - 12.2024
- Directed and supervised team of 15 employees in daily operations. Developed strategies to improve team performance and productivity. Performed monthly inventory checks to ensure sufficient stock levels for all products.
Stocking/Replenishment
Petco
Cranbury, NJ
03.2022 - 07.2023
- Coordinated inventory management and purchasing activities to optimize sales performance in assigned area.
- Facilitated local replenishment operations, ensuring streamlined processes and high levels of customer satisfaction.
- Assist with needed communication strategies within the assigned area
- Support tasks associated with stock status and service shortfalls
- Achieved efficient inventory management for inbound and outbound receipts, enhancing operational flow. Strengthened key account management to improve client satisfaction. Delivered timely supply chain reports to support strategic initiatives.
- Provided essential support to teams through effective handling of reporting reviews and service escalations.
- Ad hoc tasks as assigned to support day-to-day area actives.
- Facilitated collaboration with third-party resources to enhance project outcomes.
Direct Support Coordinator
Children and Family Services
Paramus, NJ
01.2019 - 09.2020
- Attended trainings related to Direct Support Coordinator duties such as health and safety protocols. Coordinated transportation needs for clients as needed. Provided guidance on how to handle challenging behaviors from clients.
- Supported clients in achieving personal goals by providing guidance, encouragement, and practical assistance as needed.
- Promoted a safe and comfortable living environment by maintaining clean facilities and conducting regular safety inspections.
Customer Service Representative
Siarra Health Care
Bloomfield, NJ
02.2018 - 04.2019
- Oversaw customer service operations to drive satisfaction and loyalty. Managed inbound communications via calls, chats, and emails to resolve inquiries. Educated customers on billing processes, facilitated payment processing, and supported payment option configurations.
- Provided support in navigating healthcare services, ensuring accurate information delivery to clients.
- Resolved customer inquiries and issues through effective communication and problem-solving skills.
Education
High School Diploma -
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Strategic planning
- Complex Problem-solving
- Inventory control
Languages
Spanish
Native or Bilingual
Timeline
Supervisor
Flick Hospitality Group
10.2023 - 12.2024
Stocking/Replenishment
Petco
03.2022 - 07.2023
Direct Support Coordinator
Children and Family Services
01.2019 - 09.2020
Customer Service Representative
Siarra Health Care
02.2018 - 04.2019