Dehara Nugera
Red Oak,TX
Summary
Competent pharmacy technician skilled in helping pharmacists fill prescriptions and assist customers. Safety-conscious and organized, with a strong background in working with insurance providers, prescribers, and customers to resolve issues. Excellent at building relationships and multitasking. Seeking a full-time position that challenges me professionally and allows me to use my interpersonal, time management, and problem-solving skills. Reliable and organized, capable of handling multiple priorities with a positive attitude. Willing to take on extra responsibilities to help the team achieve its goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walmart
07.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Resolved third-party billing, computer system and customer service issues.
Dispatcher
24/7 Tire Roadside
02.2019 - 05.2022
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Developed and implemented customer service policies and procedures.
Education
Red Oak High School
Red Oak, TX06.2021
Skills
- Medication Dispensing
- Regulatory Compliance
- Patient Confidentiality
- Problem-Solving Skills
- Critical Thinking
- Continuous Learning
Certification
- CPhT - Certified Pharmacy Technician
- CET - EKG Technician
- CPCT/A - Patient Care Technician/Assistant
Timeline
Pharmacy Technician
Walmart
07.2022 - Current
Dispatcher
24/7 Tire Roadside
02.2019 - 05.2022
Red Oak High School
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