DeiDra Blakley
Racine,WI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Banquet Supervisor
Levy Compass Group
Milwaukee, WI
01.2024 - 04.2024
- Coordinated banquet staff to ensure efficient service of guests.
- Reviewed banquet orders and communicated changes with kitchen staff.
- Supervised setup of tables, chairs, linens, place settings, centerpieces, and other decorations prior to event.
- Organized weekly meetings with staff members to discuss upcoming events and review performance.
- Delegated tasks among staff members according to their abilities and skillset.
- Hired and trained staff and new hires according to company policy and regulations.
Casino Floor Bartender
Potawatomi Hotel & Casino
Milwa, WI
03.2023 - 12.2023
- Greeted customers and provided excellent customer service.
- Processed payments accurately and efficiently with POS system.
- Developed good working relationships with fellow employees through effective communication.
Catering and Events Manager
Noble Catering
Milw, WI
08.2022 - 03.2023
- Managed and coordinated all aspects of catering events to ensure successful delivery of services.
- Negotiated contracts with vendors to secure the best pricing for event supplies.
- Performed day-of coordination tasks such as setup and breakdown, room layout, decorating.
- Consulted with clients throughout the planning process to create custom menus that fit their budget and taste requirements.
- Responded promptly to customer inquiries or complaints regarding catering services provided.
- Organized venues, budgets, guest lists, catering and event timelines.
- Designed contracts, collected fees and booked venues for events.
Donation Processor
Versiti
Milw, WI
03.2021 - 07.2022
- Received and verified donations from donors, ensuring accuracy of information.
- Processed donations in accordance with established protocols, including data entry into the donor database.
- Performed administrative tasks related to processing donations, such as sorting mail, filing documents.
Patient Service Representative/Scheduling Coordinator
Advocate Aurora Health Care
Milw, WI
05.2020 - 12.2020
- Answered incoming calls in a professional manner.
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
- Provided customer service by answering patient questions and addressing concerns.
- Verified insurance information, collected payments, and scheduled appointments.
- Processed referrals from primary care physicians to specialists for further treatment or evaluation.
- Inputted patient demographic data into electronic health record system.
- Performed administrative duties such as filing, faxing, photocopying.
- Prepared letters and documents for mailing as requested by supervisor or physician staff.
- Assisted with scheduling follow-up appointments according to provider availability.
- Scheduled and confirmed patient appointments with patients and healthcare professionals.
Education
GED -
Spokane Falls Community College
Spokane, WA11-1993
Skills
- Customer Relationship Management
- Account Management
- Team Collaboration
- De-Escalation Techniques
- Professionalism
- Multitasking
- Effective Communication
- Time management abilities
- High-energy attitude
- Computer Skills
- Customer Relations
- Customer Data Confidentiality
- Office equipment proficiency
References
References available upon request.
Timeline
Banquet Supervisor
Levy Compass Group
01.2024 - 04.2024
Casino Floor Bartender
Potawatomi Hotel & Casino
03.2023 - 12.2023
Catering and Events Manager
Noble Catering
08.2022 - 03.2023
Donation Processor
Versiti
03.2021 - 07.2022
Patient Service Representative/Scheduling Coordinator
Advocate Aurora Health Care
05.2020 - 12.2020
GED -
Spokane Falls Community College
Similar Profiles
Destiny TerryDestiny Terry
Lead Concessions Bartender at Levy Compass Group At Levi's StadiumLead Concessions Bartender at Levy Compass Group At Levi's Stadium
Samanta Garduno-SantanaSamanta Garduno-Santana
Food and Beverage Server at Levy Food Service / Compass GroupFood and Beverage Server at Levy Food Service / Compass Group
Danyelis VenturaDanyelis Ventura
Catering Senior Supervisor at Compass Group Management - LevyCatering Senior Supervisor at Compass Group Management - Levy