Deidre Genenbacher
Quincy,Il
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure Supervisor position. Ready to help team achieve company goals.
Overview
20
20
years of professional experience
Work History
Customer Service Technician
Ingersoll Rand
Quincy, IL
06.2022 - Current
- Collaborated with team members to improve overall customer service experience.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Managed timely and effective replacement of damaged or missing products.
- Enhanced customer experience with personalized assistance and product recommendations.
- Knowledge on the product/Sales Force/ SAP/ purchasing and how to navigate.
- Built relationships with distributors, Reps, and TSMs while working through difficult cases
- Built knowledge of the programs, products, and tools used on a daily basis
Starbucks Manager
10.2018 - 06.2022
- Handled all the department ordering
- In charge of multiple employees and scheduling them
- Handle inventory and knowing where my numbers are each month profit and loss
- Work with the public daily and keep things organized.
Salad Bar Clerk Manager
Hy-Vee Food Store
Quincy
10.2010 - 01.2018
- Assist in preparation of food for catering
- Prepared food for salad bar customers
- Maintain a safe and sanitized environment for all
- Took orders for dine-in, made sure customers were satisfied.
Courtesy Clerk
Hy-Vee Food Store
Quincy
05.2004 - 01.2008
- Assisted the elderly with merchandise
- Created an exciting environment by initiating conversation with customers
- Familiar with entire store layout
- Able to direct customers to their intended destination.
Education
Skills
- Teamwork and Collaboration
- Organizational Skills
- Customer Service
- Problem-solving abilities
- Calm and Professional Under Pressure
- Reliability
References
References upon request
Timeline
Customer Service Technician
Ingersoll Rand
06.2022 - Current
Starbucks Manager
10.2018 - 06.2022
Salad Bar Clerk Manager
Hy-Vee Food Store
10.2010 - 01.2018
Courtesy Clerk
Hy-Vee Food Store
05.2004 - 01.2008