Deidre Rosado
Pittsfield,MA
Summary
Efficient Secretary known for high productivity and completing tasks swiftly. Specialized in office management, scheduling, and document preparation, ensuring smooth operations of day-to-day activities. Possess strong communication skills, adaptability, and problem-solving abilities to excel in diverse environments. Prioritize confidentiality and professionalism in all interactions.
Seasoned Secretary with several years of experience in high-volume office settings. Strong regulatory knowledge, multitasking abilities, and independent thinking skills devoted to enhancing team performance. Well-organized and hardworking with adaptability and responsiveness for changing demands.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Secretary
Giovannis auto wholesale
Pittsfield, MA
03.2019 - Current
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
- Updated contact lists on a regular basis; created new contacts as needed.
- Reviewed billing statements for accuracy prior to submitting them for payment processing.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Organized and maintained filing systems for important documents.
Camp Staff Member
High point camp
Sussex, New Jersey
07.2016 - 02.2019
- Ensured compliance with state laws related to child care licensing regulations.
- Facilitated communication between parents and guardians and counselors regarding camper progress.
- Provided safety instructions and guidance to campers during activities.
- Trained new counselors on safety protocols and procedures.
- Provided basic first aid treatments to injured campers or staff members.
- Assisted campers in setting up tents and other camping equipment.
- Conducted daily inspections of the campsite for cleanliness and safety standards.
- Created a warm and welcoming environment for all campers by providing support and encouragement.
- Encouraged positive interaction between campers from different backgrounds.
- Resolved conflicts between campers using de-escalation techniques and problem-solving skills.
- Planned, organized, facilitated and promoted diverse recreational programs.
Hair Salon Assistant
Ciara’s beauty salon
Port Jervis, NY
06.2013 - 01.2016
- Organized client files according to established protocols.
- Followed safety protocols while performing tasks in the salon.
- Ordered materials, supplies, or equipment needed for providing services.
- Performed basic receptionist duties such as answering phones and taking messages.
- Set up stations for stylists before their appointments with clients.
- Provided assistance to other staff members during busy times.
- Processed payments from customers for services rendered.
- Checked out customers at the end of their visit.
- Maintained a clean work environment throughout the day.
- Cleaned and sanitized all salon tools and equipment.
- Assisted stylists in shampooing, conditioning, cutting, coloring and styling hair.
- Scheduled client appointments using the computer system.
Education
GED -
Ludlow High School
Ludlow, MA07-2019
Skills
- Customer Service
- Sales Support
- Supply Restocking
- Payroll Administration
- Office Administration
- Calendar Management
- Appointment Scheduling
- Office staff leadership
- Digital File Management
- Complex Problem-Solving
- Spreadsheet Management
- Document Preparation
- Administering payroll
- Equipment Sterilization
Timeline
Secretary
Giovannis auto wholesale
03.2019 - Current
Camp Staff Member
High point camp
07.2016 - 02.2019
Hair Salon Assistant
Ciara’s beauty salon
06.2013 - 01.2016
GED -
Ludlow High School