Deidrick Parsons
Orange Park
Summary
Seeking to transition into new field, utilizing skills developed in high-demand, customer-focused environment. Proficient in team leadership, operational management, and conflict resolution, consistently driving positive outcomes. Ready to apply strong foundation in these areas to new and challenging role
Overview
3
3
years of professional experience
Work History
Shift Manager
Krystal's Restaurant
5444 Blanding Blvd
10.2024 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Shift Leader
Wingstop
410 Blanding Blvd
08.2023 - 11.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Prep / Dishwasher
Lamai Thai Restaurant
9542 Argyle Forest
04.2022 - 08.2024
- Increased overall cleanliness of restaurant by regularly sweeping and mopping floors around dishwashing station.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Maintained a clean and organized workspace, contributing to overall sanitation and safety standards.
- Facilitated quick meal preparation by pre-washing fruits, vegetables, and other ingredients as needed.
Education
Master of Arts - Accounting And Finance
Oakleaf
Jacksonville, FL06-2028
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Workplace safety
- Accurate money handling
- Opening and closing procedures
- Handling customer complaints
- Energetic and enthusiastic
- Team development
Timeline
Shift Manager
Krystal's Restaurant
10.2024 - Current
Shift Leader
Wingstop
08.2023 - 11.2024
Prep / Dishwasher
Lamai Thai Restaurant
04.2022 - 08.2024
Master of Arts - Accounting And Finance
Oakleaf
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