Deikiyra Witherspoon
Miami,FL
Summary
Demonstrated ability to improve patient satisfaction through empathetic communication and efficient resolution of concerns. Enthusiastic Student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting.
Overview
3
3
years of professional experience
Work History
Retail Store Manager
CHAMPS
Miami, FL
06.2020 - 06.2023
- Collaborated with other departments to coordinate promotional activities and events in-store.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Connected with customers to provide assistance and collect feedback to optimize operations.
Front Desk Agent
Firstservice Residential Leasing Mn
Miami, FL
08.2022 - 04.2023
- Monitored CCTV systems to ensure safety and security of premises.
- Maintained guest privacy and building reputation by keeping information confidential.
- Responded promptly to all customer inquiries via telephone, email or face-to-face contact while maintaining a friendly demeanor.
Education
Associate of Arts - Pre-nursing
Miami Dade College
Miami, FL12-2026
High School Diploma -
Coral Gables Senior Highschool
Miami, FL06-2021
Skills
- Employee training
- Conflict resolution
- Coaching and mentoring
- Stock management
- Policy and procedure adherence
- Time management
- Team collaboration
- Customer service
Timeline
Front Desk Agent
Firstservice Residential Leasing Mn
08.2022 - 04.2023
Retail Store Manager
CHAMPS
06.2020 - 06.2023
Associate of Arts - Pre-nursing
Miami Dade College
High School Diploma -
Coral Gables Senior Highschool
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