Deion Pierce
Pomona,CA
Summary
Results-driven Sales Porter known for high productivity and efficiency in task completion. Skilled in inventory management, customer service, and sales floor organization. Excel in communication, teamwork, and adaptability to meet sales goals and support team members. Committed to enhancing shopping experience through effective product placement and meticulous attention to showroom details.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work History
Sales Porter
Optima Dealer Services
West Covina, California
06.2025 - Current
- Assisted customers with vehicle selection and features.
- Maintained cleanliness and organization of the showroom area.
- Supported sales team by preparing vehicles for display.
- Stocked shelves with merchandise as needed.
- Processed payments accurately and efficiently using cash registers or POS systems.
- Engaged with customers to address inquiries and provide information.
- Managed inventory of vehicles on the lot efficiently.
- Coordinated with service department for vehicle readiness.
- Conducted vehicle walkthroughs to highlight key selling points.
Customer Service Representative
Uhaul Moving And Storage
Pomona
01.2023 - Current
- Assisted customers with inquiries about storage unit availability and pricing.
- Managed daily operations by organizing and maintaining storage facility records.
- Processed rental agreements and payments accurately and efficiently.
- Provided outstanding customer service to enhance customer satisfaction and retention.
- Conducted routine inspections of storage units to ensure safety and cleanliness standards.
- Collaborated with team members to resolve customer issues promptly and effectively.
- Educated customers on storage solutions tailored to their needs and preferences.
- Utilized software systems for managing reservations and tracking customer interactions.
Customer Service Representative
A American Self Storage
Pomona, California
09.2024 - 02.2025
- Assisted customers in selecting storage units based on their needs.
- Managed customer inquiries via phone and email effectively.
- Processed rental agreements and payments accurately and promptly.
- Provided information about storage policies and procedures to customers.
- Resolved customer complaints with empathy and professionalism.
- Maintained cleanliness and organization of storage facility areas.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
Associate of Business Administration -
Mt. San Antonio College
Walnut, CA 06.2024 - 09.2024
Diamond Ranch Highschool
Pomona, CaliforniaSkills
- Customer engagement
- Vehicle walkthroughs
- Cash register operation
- Inventory management
- Facility Maintenance
- Facility Cleaning
- Sales and Service
Certification
- forklift
- drivers liscense
- propane
- heavy machinery
- pallet jack
- sales
Timeline
Sales Porter
Optima Dealer Services
06.2025 - Current
Customer Service Representative
A American Self Storage
09.2024 - 02.2025
Associate of Business Administration -
Mt. San Antonio College
06.2024 - 09.2024
Customer Service Representative
Uhaul Moving And Storage
01.2023 - Current
Diamond Ranch Highschool