Deiondra Andrews
College Park,GA
Overview
18
18
years of professional experience
Work History
Flight Attendant
Endeavor
Atlanta GA
03.2026 - Current
- Ensure the safety, security, and comfort of passengers while maintaining compliance with FAA regulations, company policies, and emergency procedures.
- Provide exceptional customer service in a fast-paced, safety-sensitive environment while creating a welcoming and professional travel experience.
- Conduct pre-flight safety checks, cabin inspections, safety demonstrations, and required emergency equipment checks
- Respond calmly and effectively to medical situations, emergencies, passenger concerns, and unexpected operational changes.
- Communicate clearly and professionally with passengers, flight crew, gate agents, and other airline personnel.
- Demonstrate strong teamwork and situational awareness while working efficiently under time-sensitive conditions.
- Assist passengers with special needs, seating, baggage, and other travel-related concerns while maintaining professionalism and empathy.
- Maintain a clean, organized, and secure cabin throughout all phases of flight.
- Handle passenger service responsibilities, including food and beverage service, while maintaining attention to safety and customer satisfaction.
- Adapt quickly to schedule changes, delays, irregular operations, and diverse passenger needs.
Fleet Coordinator
Enterprise Holdings
Atlanta, GA
03.2021 - 01.2026
- Work with external vendors, including mechanics to ensure quality of vehicles for customer satisfaction.
- Keep Fleet Manager informed of current mileage,condition, and cleanliness for all vehicles.
- Oversee vendors to ensure they Maintain the cleanliness of the vehicle inside and out.
- Make sure all paperwork inside the vehicle is current. (i.e., registrations, insurance cards etc)
- Coordinate repairs, recalls and all scheduled maintenance of vehicles as needed.
Call Center Rep to Team Lead
DeKalb Government Finance
01.2017 - 03.2021
- Obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Establishes policies by entering client information; confirming pricing.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes sales and organization mission by completing related results as needed.
Manager of Receptionist & cleaning technicians
Millennium Automotive Sales & Services
01.2009 - 01.2016
- Answer Telephone, Screen And Direct Calls
- Take And Relay Messages
- Provide Information To Callers
- Greet Persons Entering Organization
- Direct Persons To Correct Destination
- Deal With Queries From The Public And Customers
- Ensure Knowledge Of Staff Movements In And Out Of Organization
- Monitor Visitor Access And Maintain Security Awareness
- Provide General Administrative And Clerical Support
- Prepare Correspondence And Documents
- Receive And Sort Mail And Deliveries
- Schedule Appointments
- Maintain Appointment Diary Either Manually Or Electronically
- Organize Conference And Meeting Room Bookings
- Co-Ordinate Meetings And Organize Catering
- Monitor And Maintain Office Equipment
- Control Inventory Relevant To Reception Area
- Tidy And Maintain The Reception Area
Education
certification - Dental Assisting
Everest College
Atlanta, GA01.2016
Dental Hygiene / Health Science
Georgia Perimeter College
Perimeter, Georgia, US01.2014
Skills
- Call Center
- Customer Service
- CPR
- Customer Care
- Customer Support
- Customer service
- Microsoft Word
- Microsoft Excel
- Communication skills
Timeline
Flight Attendant
Endeavor
03.2026 - Current
Fleet Coordinator
Enterprise Holdings
03.2021 - 01.2026
Call Center Rep to Team Lead
DeKalb Government Finance
01.2017 - 03.2021
Manager of Receptionist & cleaning technicians
Millennium Automotive Sales & Services
01.2009 - 01.2016
Dental Hygiene / Health Science
Georgia Perimeter College
certification - Dental Assisting
Everest College