Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tatyana Jordan

Euless,TX

Summary

Great with maintaining customer satisfaction and contribute to company success. Proven ability to establish rapport with clients, ensure safety, and exceed sales quotas. Reliable and driven, with strong time management and prioritization abilities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Flight Attendant

Spirit Airlines
Dallas, TX
09.2022 - Current
  • A flight attendant is responsible for attending to the safety and comfort needs of passengers aboard a flight.
  • Referred to as a cabin attendant, they perform a range of tasks, including demonstrating emergency procedures, directing passengers, leading crew on daily tasks, and performing safety checks.
  • Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
  • Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.

Licensed Insurance Agent

Wipro
Dallas, TX
09.2021 - 09.2022
  • Educate direct consumers on the products and service and promoting Molina insurance product.
  • Handle a combined inbound/outbound 60 total calls per day.
  • Gather and document all call and quoting transactions in CRM.
  • Assist consumers with generating proposals and comparing our available products to their current or competitor products.
  • Follow up on all outstanding quotes generated for consumers.
  • Gain a strong knowledge of all HPS systems.
  • Achieve personal and departmental sales objectives as provided or determined throughout the fiscal year.

Account Manager

Hot Shot Final Mile
Farmers Branch, TX
02.2021 - 08.2021
  • Responsibility includes being in charge of managing a company's relationships with its customer
  • The main customer includes Watchpoint logistics
  • Daily task includes keeping track of orders, making sure driver conduct a safe delivery, and making sure they're invoiced correctly, greeted customers, handled reservations, resolved customer issues, Booked appointments for clients, responding to inquiries and issues, and responsible for troubleshooting applications.

Education

College in Elementary Education -

College of Southern Nevada
Las Vegas, NV
01.2018

High school or equivalent -

Cheyenne High School
Las Vegas, NV
01.2014

Skills

  • Call Center
  • Customer Service
  • Insurance Sales
  • Computer skills
  • Communication skills
  • Sales
  • Relationship management
  • Flight safety

Certification

  • Insurance License, 08/01/20, Present, Insurance License in Health and Life.

Timeline

Flight Attendant

Spirit Airlines
09.2022 - Current

Licensed Insurance Agent

Wipro
09.2021 - 09.2022

Account Manager

Hot Shot Final Mile
02.2021 - 08.2021

College in Elementary Education -

College of Southern Nevada

High school or equivalent -

Cheyenne High School

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Tatyana Jordan