Deiondray Ollison
Frisco,TX
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at Levy Restaurants. Skilled in multitasking and customer service, demonstrated by reducing beverage waste and improving sales through upselling. Reliable team player, adept in liquor knowledge, with achievements in streamlining processes and reducing order errors.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender
Levy Restaurants
04.2017 - 10.2024
- Reduced beverage waste by implementing proper pouring techniques and training new staff members.
- Contributed to increased sales by suggesting upselling opportunities to bartenders based on customer selections.
- Supported bartenders during high-volume shifts, enabling them to serve more customers promptly.
- Implemented procedures for efficient glassware rotation, reducing breakage rates and increasing cleanliness standards.
Expeditor
Levy Restaurants
04.2017 - 10.2024
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Improved delivery times by closely monitoring and prioritizing urgent orders.
Head Food Runner
Levy Restuarants
04.2017 - 10.2024
- Actively participated in regular staff meetings where feedback was shared regarding service improvements and important updates, resulting in a more cohesive food running team.
- Upheld strict hygiene standards by adhering to proper handwashing practices and utilizing clean serving utensils when delivering dishes from the kitchen to tableside guests.
- Reduced order errors through meticulous attention to detail, ensuring accurate plate presentation and dish specifications.
- Streamlined food running process by coordinating effectively with kitchen and waitstaff, resulting in improved overall efficiency.
Head Barback
Levy Resturants
01.2016 - 10.2024
- Reduced beverage waste by implementing proper pouring techniques and training new staff members.
- Contributed to increased sales by suggesting upselling opportunities to bartenders based on customer selections.
- Supported bartenders during high-volume shifts, enabling them to serve more customers promptly.
- Implemented procedures for efficient glassware rotation, reducing breakage rates and increasing cleanliness standards.
Education
Diploma - Basic
Lake Highlands
Dallas Tx08.1997
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
Certification
TABC and Food Handler
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leaveStock Options / Equity / Profit Sharing4-day work weekLanguages
English
Full Professional
Timeline
Bartender
Levy Restaurants
04.2017 - 10.2024
Expeditor
Levy Restaurants
04.2017 - 10.2024
Head Food Runner
Levy Restuarants
04.2017 - 10.2024
Head Barback
Levy Resturants
01.2016 - 10.2024
TABC and Food Handler
Diploma - Basic
Lake Highlands
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