Summary
Overview
Work History
Education
Skills
Timeline
Server

Jade Forcer

Immokalee,FL

Summary

Driven professional with a strong track record at Levy Restaurants, excelling in customer service and cash handling. Demonstrated ability to enhance guest satisfaction and manage transactions with precision. Skilled in relationship management and guest engagement, consistently contributing to a positive and efficient team environment. Dynamic and detail-oriented server with proven expertise in delivering outstanding service in fast paced environments. Adept at managing multiple priorities while creating memorable experiences for guests. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work History

Server

Levy Restaurants
08.2022 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers, resulting in multiple repeated visits per week.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Front End Associate

Costco Wholesale Corp
08.2021 - 10.2022
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Associate of Science - Psychology

Miami Dade College
Miami, FL
08.2022 - Current

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Upselling Techniques
  • Wine/Drink knowledge
  • Food Running
  • Table and Fine Dining Etiquette

Timeline

Server

Levy Restaurants
08.2022 - Current

Associate of Science - Psychology

Miami Dade College
08.2022 - Current

Front End Associate

Costco Wholesale Corp
08.2021 - 10.2022

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Jade Forcer