Deirdre Mauldin
Miami,FL
Overview
25
25
years of professional experience
Work History
Hospital Security Sergeant
Jackson Health System, JMH
Miami, FL
09.2016 - Current
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained schedule of class assignments to meet deadlines.
Police Officer, Uniformed Road Patrol
Miami Dade Police Department
Miami, FL
10.1998 - 12.2015
- Investigated suspicious activities, persons, and vehicles.
- Interacted with members of the public while on patrol or responding to calls.
- Assisted other law enforcement agencies during emergencies when requested.
- Checked buildings and businesses after hours for security purposes.
- Used specialized equipment such as breathalyzers during DUI investigations.
- Interviewed victims, witnesses and suspects in order to collect information about crimes.
- Patrolled assigned areas in patrol car to observe for criminal activity.
- Searched individuals suspected of carrying weapons or contraband items.
- Conducted traffic stops and issued citations for violations of motor vehicle laws.
- Operated radar equipment to detect speed violations by motorists.
- Prepared reports on incidents encountered while on duty.
- Performed crowd control duties at large events such as concerts or sporting events.
- Transported prisoners to jails or other detention facilities as required.
- Attended court hearings related to cases under investigation.
- Maintained proficiency in use of firearms through regular training exercises.
- Provided assistance at accident scenes including medical aid when necessary.
- Apprehended suspects in accordance with established procedures and regulations.
- Responded to emergency calls involving disturbances, robberies, domestic disputes.
- Enforced parking regulations within designated areas.
- Provided directions and assistance to lost or confused citizens.
- Monitored and investigated suspicions persons and situations and unusual activities.
- Drafted incident reports detailing criminal activity, civil proceedings and varied incidents.
- Responded to major interstate vehicular accidents with fatalities or serious injuries.
- Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
- Wrote detailed arrest and accident reports.
Education
Medical Billing And Coding -
Bryan University
Tempe, AZ06-2023
Associate of Applied Science - Criminal Justice
Miami Dade Community College
Miami, FL10-2002
High School Diploma -
Miami Carol City Senior High School
Miami Gardens, FL06-1987
Skills
- MS Office
- Team Management
- Task Prioritization
- Organization and Time Management
- Supervision and leadership
- Decision-Making
- EXCEL, Microsoft, Software Proficiency
Timeline
Hospital Security Sergeant
Jackson Health System, JMH
09.2016 - Current
Police Officer, Uniformed Road Patrol
Miami Dade Police Department
10.1998 - 12.2015
Medical Billing And Coding -
Bryan University
Associate of Applied Science - Criminal Justice
Miami Dade Community College
High School Diploma -
Miami Carol City Senior High School