Deirdre Nielsen

• Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.

• Educated customers in healthcare decisions and directed them in the correct direction to secure their healthcare needs.

• Encouraged new employees with their work from home positions to further their self esteem and productivity.

• Collected and recorded patients' blood pressure, pulse and respirations to evaluate and note basic health status.

• Cared for wounds by changing bandages, dressings and binders to promote healing.

• Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.

• Laundered clothing and changed linens one time per week or as necessary.

• Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.

• Processed customer payments quickly and returned exact change and receipts.

• Trained new employees in cashiering procedures, answering questions and offering advice.

• Generated digital image files for use in digital and traditional printing.

• Created corporate brands by designing co0hesive looks between elements such as logos and letterheads.

• Edited and proofread documents before being published online or sent to print.

• Determined marketing and design vision with clients for all types of graphic design projects.

• Participated in design of newspaper advertisements and typesetting news stories.

• Proofread documents prior to print.

• Created tables ande developed ads in QuarkExpress and InDesign.

* Designed new in-brand visual elements focusing on concept and messaging.