23+ years of exceptional logistical experience with global experience in transportation, supply chain management, warehouse management, and a plethora of managerial skills. Capable of implementing new policies and procedures; with the ability to provide guidance to a large team to accomplish a common goal. A Self-motivated resilient leader, who possess the knowledge to adapt to any situation that may arise, and the experience, and knowhow to provide the correct solution. A proficient individual with the ability to manage a multitude of projects with minimal guidance. Clearances: Top Secret- SCI with Counterintelligence Poly. 2019-Present
Overview
17
17
years of professional experience
Work History
Real Estate Agent
Century 21, New Millennium
Columbia, MD
06.2020 - Current
Saturday-Sunday 10+ hrs Per week
Generate new business through targeted marketing strategies and client referrals; averaged $1M+ in closes per year
Develop positive relationships with clients by staying up to date on individual needs, market trends and contract negotiations to carefully address and answer client’s concerns
Showed homes that only addressed and meet my client’s personal, location, and budget needs
Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
Managed the daily operations for the receipt, processing and delivery of highly sensitive material throughout a world-wide network of 17 Courier locations via land, air and sea.
Managed operational control over the distribution of classified material throughout 12 states, and four countries Canada, Germany, Greenland And Cuba.
Utilizes Global Air Transportation Execution System (GATES) daily.
Establishes and implemented new policies and procedures that streamlined productivity which provided the company well over $5,000,000 in revenue annually.
Provided leadership, guidance, and training to 30 personnel which enhanced the skills needed to perform all tasks, also allowed for the successful tracking and movement of over 40 million pounds of classified material.
Conducted exceptional customer service to over 700 clients within the National Capital Region.
Managed and revised a budget in excess of $500,000.
Implemented Learned Six Sigma processes to improve and shape organizational culture, optimize procedures for higher efficiency and help the unit evolve and grow.
Mentored and trained two Six Sigma Green Belts on how to identify needed improvements and how to successfully implement those changes without effecting operations.
Led improvement initiatives to advance operational efficiencies and increase revenue.
Directed initiatives to improve work environment, company culture or overall business strategy.
Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
Identified procedure or process changes required to improve performance and productivity.
implemented newly acquired Lean Six Sigma Skills to correct, maintain, account, and turn-in over a million expended rounds of munition's while staying well above the maximum loss thresh hold by nearly 10% on the average turn-in.
Managed the Logistical operations in support of an infantry Battalion and the maintenance of a fleet of 20 trucks and trailer systems.
Managed multi-million-dollar transportation operations and supervised 16 Soldiers in delivering mission-critical supplies (ammunition, food, water) to the 1st Armored Division.
Led training exercises for Soldiers to qualify on weapons, combat strategies and survival tactics to ensure that all soldiers were deployable for overseas missions.
Conducted briefings on safety hazards related to movement of all equipment that resulted in zero accidents.
Coordinated security projects that enhanced security and facilitated safe passage of local Nationals who worked on the Forward Operations Base.
Advised the director of personnel on proper manning, maneuvers and implementation of new directives within a combat environment
Planned and executed the movement of mission critical cargo, which provided continuous distribution of supplies within an austere environment.
Supervised the cross training of truck drivers, fork-lift operators and transportation movement coordinators that increased the through-put of supplies by 80%.
Supervised the purchasing of morale-building items such as games, gym equipment, trophies, electronics, and food, which supported the physical and mental health of Soldiers in high-stress environment.
Trained Soldiers on risk analysis, weapons qualification, siren response, and defense tactics to ensure readiness for combat operations.
Developed updated short-term and long-term guidelines to meet ever-changing expectations of the unit during deployment.
Served as the Unit Movement Officer for the 25th Striker Brigade Ensured all equipment made it to every training event and Deployment with zero losses of equipment.
Education
Bachelor of Applied Science - Business Administration
Wayland Baptist University
Plainview, TX
05.2018
Course Graduate -
Senior Leader Course
Fort Lee, VA
01.2016
Senior Logistician Certification -
International Society of Logistics
01.2016
Lean Six Sigma International Black Belt -
International Six Sigma Institue
01.2015
Equal Opportunity Representative -
Equal Opportunity Representative Training Course
Fort Wainwright, AK
05.2011
Sexual Harassment/Assault Response Program -
Sexual Harassment/Assault Response Program
Fort Lewis
04.2011
Skills
Operations Management
Logistics Management
Project Management
Warehouse Management
Equipment Management
Resource Management
Fleet Management
Transportation Operations
Expert Communication
Skills
Training Mentoring
Defense Travel System
(DTS)
Process System
Improvement
Budget Review
Oversight
Inventory Control
Customer Relations
Leadership Motivation
Safety Security
Global Air Transportation
Execution System
(GATES)
Quality Control
Assurance
Proficient in
Microsoft
Software
Marketing Sales
Additional Information
MILITARY SERVICE
, US Army, Sergeant 1st Class, Transportation Operations Manager, 1998-Present
Earned multiple awards: Meritorious Service Medals, Military Commendation Medals (7), Military
Achievement Medals (6), and Military Good Conduct Awards (7)
Class A Commercial Driver’s license- Current
Licensed Real Estate Agent 2018-Current
Timeline
Real Estate Agent
Century 21, New Millennium
06.2020 - Current
Operation Manager
Defense Courier Service, Baltimore
08.2017 - 06.2022
Operations Manager
United States Army
07.2013 - 08.2017
Transportaion Operations Manager
United States Army
01.2008 - 07.2013
Bachelor of Applied Science - Business Administration