VESSELINA KAYNAROVA
Acworth,GA
Summary
Highly motivated and detail-oriented professional with a Bachelor’s degree in Management and proven experience in business operations, team leadership, and strategic planning. Adept at optimizing processes, improving efficiency, and driving organizational success. Strong analytical skills with the ability to assess challenges, implement solutions, and enhance overall productivity. Excellent communicator and team player, with a track record of collaborating across departments to achieve company goals. Seeking a dynamic role where I can leverage my skills in management, problem-solving, and leadership to contribute to a growing organization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Exp Realty
Atlanta , GA
09.2023 - 03.2025
- Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
- Conducted property inspections to ensure compliance with applicable regulations and standards.
- Negotiated purchase agreements and contracts with buyers and sellers.
- Managed marketing strategies for properties including advertising campaigns and open houses.
- Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
- Prepared comparative market analysis to estimate properties' value.
- Ensured all transactions followed state laws regarding real estate practices.
- Coordinated appointments to show homes to prospective buyers.
Store Manager
New York & Company
Atlanta, GA
11.2019 - 09.2022
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash, and made bank deposits to facilitate opening and closing duties.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Oversaw inventory management through cycle counts, audits, and shrinkage control.
- Strengthened workflow productivity by hiring, managing, and developing top talent.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Trained and mentored associates to teach daily tasks and procedures.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
Gym Manager
Anytime Fitness
Acworth, Ga
11.2018 - 08.2019
- Supervised and coordinated the activities of workers engaged in the planning, selling, and instructing of fitness plans for clients of the health club
- Assigned and adjusted work schedules to meet customer demand
- Coordinating efforts in helping out the general operations of the fitness organization.
- Implemented clear goals for each employee and tracked his or her progress carefully, providing support and assistance whenever it was needed.
- Answered questions regarding fitness equipment to gym patrons and offered information on wellness strategies.
- Initiated group programs to challenge members to make exercise part of their daily routines.
- Oversaw gate community featuring fitness and recreation center and aquatic facilities.
- Delegated work to staff, setting priorities and goals.
- Increased patronage of facilities by restructuring social media efforts.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Forecasted customer demand to set prices or credit terms for goods or services.
Assistant Store Manager
Bebe
Atlanta, GA
12.2015 - 06.2018
- Helped customers select products that best fit their personal needs and increased monthly sales by 20%
- Opened and closed the store, which included counting cash drawers and making bank deposits
- Maintained visually appealing and effective displays for the entire store
- Offered exceptional customer service to differentiate and promote the company brand and drastically increased store ratings.
- Worked closely with customers to understand needs and resolve diverse issues.
- Assigned tasks to associates to fit individual skill levels and maximize team performance.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Proposed or approved modifications to project plans.
Education
Bachelor of Fashion Management -
The Art Institute of Atlanta
Atlanta, GA05.2015
Skills
- Staff management
- Budgeting
- Recruiting and interviewing
- Operations management
- Bilingual in Bulgarian
- Training and development
- Strong work ethic
- Hiring and Training
- Retail Operations Management
- Budget Management
- Project Planning
- Contract Negotiation
- Social Media Marketing
- Customer service
- Fitness knowledge
- Excellent teamwork
- Team Leader
Languages
Bulgarian
Professional
English
Professional
Accomplishments
- Exceeded sales goals
- Negotiated with vendors, saving the company
- Created a highly effective new program that significantly impacted efficiency and improved operations.
- Led team to achieve next level, earning recognition from upper management and financial reward.
- Consistently maintained high customer satisfaction ratings.
Certification
- Real Estate Salesperson License - [State] Real Estate Commission.
Timeline
Real Estate Agent
Exp Realty
09.2023 - 03.2025
Store Manager
New York & Company
11.2019 - 09.2022
Gym Manager
Anytime Fitness
11.2018 - 08.2019
Assistant Store Manager
Bebe
12.2015 - 06.2018
Bachelor of Fashion Management -
The Art Institute of Atlanta