Deisi Esparza
Hanford,CA
Summary
Reliable Retail Sales Associate Worker and dedicated Front End Supervisor offering top-notch sales expertise, customer service skills and relationship-building strengths. Well-versed in satisfying customers with exceptional service and support. Accurate and efficient in handling money, assigning tasks and maintaining customer areas. Looking to relocate to Arizona.
Overview
4
4
years of professional experience
Work History
Front End Supervisor
Ross Dress For Less
03.2021 - 08.2023
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Monitored cash drawers in five checkout stations to verify adequate cash supply.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Retail Worker
Marshalls
03.2019 - 04.2022
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Answered questions about store policies and concerns to support positive customer experiences.
- Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
- Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
Education
High School Diploma -
Sierra Pacific High School
Hanford, CAAssociate of Arts - Liberal Arts And Sciences
West Hills College - Lemoore
Lemoore, CA05.2023
Skills
- Project Management
- Customer Service
- Retail transactions processing
- Quick learner
- Organization and Time management
- Strategic selling
- Bilingual (Spanish and English)
Refrences
- Lisette Montiel (Ross Dress for Less Assistant Store Manager)
(559)530-6259
- Melinda Mendez (Ross Dress for Less Store Manager)
(813)720-3154
- Isabel Aguilera (Marshall's Store Manager)
(559)813-1125
Timeline
Front End Supervisor
Ross Dress For Less
03.2021 - 08.2023
Retail Worker
Marshalls
03.2019 - 04.2022
High School Diploma -
Sierra Pacific High School
Associate of Arts - Liberal Arts And Sciences
West Hills College - Lemoore