Deisy Ferreira
Burlington,MA
Summary
-Trained Home Health Aide with experience, skill and independently judgment to confidently handle clients' home health needs. Demonstrated success in working with clients of different backgrounds and needs. Certified in First Aid, CPR and BLS.
-Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Shaw's Supermarket
Burlington, MA
07.2024 - Current
- Restocked shelves as needed to ensure sufficient inventory levels.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
- Sold various products by explaining unique features and educating customers on proper application or usage.
SECURITY OFFICER
St Moritz
Boston, MA
07.2022 - 02.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites
- Patrolled and monitored premises in company vehicle, on bicycle and by foot
- Checked and verified photo identification prior to granting facility access
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences
- Reported suspicious activities and persons to law enforcement
- Reported irregularities such as fire and safety hazards to maintenance.
NIGHT COUNSELOR
Casa Nova
Boston, MA
07.2020 - 07.2022
- Offered guidance and advice to help cultivate self-esteem and community involvement
- Communicated closely with other counselors to devise programs and activities based on developmental and academic levels
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits
- Identified risk and resiliency factors within individual youth, peer group, family, school and community and developed strategies for intervention.
CASHIER
Wendys Restaurant
Jamaica Plain, MA
01.2021 - 01.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers complete purchases, locate items and join reward programs
- Restocked and organized merchandise in front lanes
- Collected and authorized payments of guests.
STORE ASSOCIATE
Dollar Tree
Dorchester, MA
01.2020 - 12.2020
- Greeted customers, helped locate merchandise and suggested suitable options
- Answered questions about store policies and addressed customer concerns
- Balanced and organized cash register by handling cash, counting change and storing coupons
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions
- Informed customers of current store promotions to encourage additional sales purchases
- Maintained customer satisfaction with quick and professional handling of product returns
- Spoke to customers in native language to increase loyalty and establish relationships.
SALES ASSOCIATE
Cricket Wireless
Boston, MA
02.2019 - 08.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Provided positive first impressions to welcome existing, new and potential customers
- Helped customers locate products and checked store system for merchandise at other sites
- Answered customer questions regarding sizing, accessories and proper care for merchandise
- Engaged with customers to effectively build rapport and lasting relationships
- Prepared merchandise for sales floor by pricing or tagging.
SALES ASSOCIATE
MetroPCS Corporate Store
Boston, MA
04.2018 - 12.2019
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Provided positive first impressions to welcome existing, new and potential customers
- Helped customers locate products and checked store system for merchandise at other sites
- Answered customer questions regarding sizing, accessories and proper care for merchandise
- Prepared merchandise for sales floor by pricing or tagging
- Engaged with customers to effectively build rapport and lasting relationships.
Education
Certificated -
Tailored Health Institute
Brockton, MA10.2022
High School Diploma -
Charles E. Shea High School
Pawtucket, RI05.2006
Skills
- Microsoft Outlook
- Detailed Activity Logs
- CPR Certified
- Attentive and Observant
- Foot and Vehicle Patrol
- Microsoft Office
- Data Logging
- Companionship and Emotional Support
- Home Cleaning and Sanitizing
- Clinical Quality Program Standards
- Excellent communication skills
- Teamwork and Collaboration
- Professional Demeanor
- Goal-Oriented
- Positive and professional
- Reliable and punctual
- Problem-solving skills
- Multi-tasking strength
Languages
- Spanish
- Cape Verdian Creole
Languages
English
Professional
Spanish
Limited
Portuguese
Limited
Cape Verdean Creole
Full Professional
Certification
- Home Aid Certified
Timeline
Sales Associate
Shaw's Supermarket
07.2024 - Current
SECURITY OFFICER
St Moritz
07.2022 - 02.2023
CASHIER
Wendys Restaurant
01.2021 - 01.2022
NIGHT COUNSELOR
Casa Nova
07.2020 - 07.2022
STORE ASSOCIATE
Dollar Tree
01.2020 - 12.2020
SALES ASSOCIATE
Cricket Wireless
02.2019 - 08.2020
SALES ASSOCIATE
MetroPCS Corporate Store
04.2018 - 12.2019
Certificated -
Tailored Health Institute
High School Diploma -
Charles E. Shea High School