Deisy Estrada
Dodge City,KS
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Successful HR experience with background completing various administrative support and general human resources duties. Reliable with well-rounded skills to aid employees and department staff. Talented at applying wide knowledge of policies and procedures for compliance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Centura Health
Dodge City, KS
08.2018 - Current
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Developed and executed strategic plans to achieve organizational growth and increased revenue.
- Facilitated effective communication among team members, promoting transparency and accountability throughout the organization.
- Built strong relationships with customers through positive attitude and attentive response.
- Completed new hire hire training.
Assistant Manager
Buckle
Dodge City, KS
08.2022 - 11.2023
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Cattle Clerk/Assisted HR and Safety
Irsik & Doll
Cimarron, KS
08.2015 - 01.2017
- Increased efficiency by streamlining filing systems and organizing important documents.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Assisted human resources with new hire process.
- Helped employees register for benefits programs using online portals.
- Responded to employee inquiries regarding benefits and other HR topics.
- Met regulatory compliance for staff members and led safety training to enhance lifesaving skills.
- Delivered and coordinated health and safety training for over 20 employees, educating on workplace regulations, policies and procedures.
Education
BS in Business Administration
Walden University
Minneapolis, Minnesota 10.2024
High School Diploma -
INGALLS HIGH SCHOOL
INGALLS, KS05.2013
Skills
- HIPAA Compliance
- Patient Flow Management
- Indirect Patient Care
- Patient Scheduling
- Phlebotomy
- CPR
- OB/GYN Procedures
- Time Management
- Direct Patient Care
- Patient Care Coordination
- Complex Problem-Solving
- Training Coordination
- New Employee Onboarding
- Clerical Support
- Background Checks
- Organizational Skills
- Team Collaboration
- Problem Solving
- Fluent in Microsoft Office
- Employee Onboarding
- Explanation of Benefits
- New Hire Orientation
Accomplishments
CO-CHAIR of Primary Care Medical Assistant Council, Preceptor, MA II, and safety coach.
Languages
spanish
Native or Bilingual
Certification
Name: Beicy Carter
Occupation: Human Resource Director
Contact Information: 620.855.3111
Name: Cory Israel Occupation: Human Resource Director Contact Information: 785.249.7541
Name: Cory Israel Occupation: Human Resource Director Contact Information: 785.249.7541
Timeline
Assistant Manager
Buckle
08.2022 - 11.2023
Medical Assistant
Centura Health
08.2018 - Current
Cattle Clerk/Assisted HR and Safety
Irsik & Doll
08.2015 - 01.2017
BS in Business Administration
Walden University
High School Diploma -
INGALLS HIGH SCHOOL