Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deitric Mcgee

Houston,TX

Summary

Resourceful Commercial Auto Adjuster known for completing tasks with high productivity and efficiency. Possess specialized skills in damage assessment, claims negotiation, and policy interpretation. Excel at communication, problem-solving, and decision-making which enhance ability to manage complex claims successfully and maintain customer satisfaction.

Overview

10
10
years of professional experience

Work History

Commercial Auto Adjuster

Liberty Mutual
Houston, TX
12.2021 - Current
  • Handle 1st party commercial auto and 3rd party auto claims from inception to closure
  • Investigated vehicle damage, estimated repair costs and determined liability.
  • Provided customer service by responding to inquiries from policyholders regarding their claim's status.
  • Monitored payment schedules to ensure timely disbursement of funds.

Claims Adjuster

Esurance
Dallas, TX
11.2019 - 12.2021
  • Assisted customers with policy changes, claims processing, billing questions to ensure accurate and timely resolution.
  • Advised customers on policy coverage options in order to help them make informed decisions about their insurance needs.
  • Utilized company systems and databases to document customer interactions, update account information and or track requests (Ex. Status of vehicle inspection, payment, or settlement)
  • Negotiated settlements with claimants or their representatives in order to resolve disputes quickly and economically.

Claims Adjuster

United Healthcare
Dallas, TX
11.2014 - 11.2019
  • Review, investigate, and process medical claims.
  • Authorize payments to hospitals, clinics, and outpatient facilities.
  • Research and review processed medical claims for necessary adjustments and/or corrections.
  • Assisted colleagues with difficult cases; provided guidance regarding complex issues or scenarios.

Education

Bachelor of Science - Business Administration

Prairie View A & M University
Prairie View, TX
12-2009

Skills

  • Claims Handling and Investigation
  • Excellent Communication Skills
  • Multitasking
  • Decision-Making
  • Customer service expertise
  • Team Collaboration
  • Policy Interpretation
  • Fraud detection knowledge

Timeline

Commercial Auto Adjuster

Liberty Mutual
12.2021 - Current

Claims Adjuster

Esurance
11.2019 - 12.2021

Claims Adjuster

United Healthcare
11.2014 - 11.2019

Bachelor of Science - Business Administration

Prairie View A & M University
Deitric Mcgee