Deja Chante
Boston,MA
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements, and payments. Trainable and committed to creating a warm and inviting atmosphere.
Overview
4
4
years of professional experience
Work History
Hostess
Porto Restaurant Back Bay
Boston, MA
07.2024 - 03.2025
- Developed a streamlined process for handling customer inquiries, resulting in improved response times, and a more engaging dining experience.
- Assisted servers in bussing tables when needed during busy periods.
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system, coordinating seating arrangements efficiently.
Hostess
Hana Sushi
Nazareth, PA
06.2023 - 08.2023
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Accommodated special seating requests for guests to enhance satisfaction.
- Used cash registers and credit card machines to cash out customers.
Package Handler
UPS
Nazareth, PA
05.2022 - 08.2023
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
Deli Associate
Giant Food Stores
Nazareth, PA
09.2021 - 01.2022
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Fast Food Cashier
McDonalds
Walnutport, PA
05.2021 - 08.2021
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
- Accurately handled cash register transactions while providing excellent customer service.
Education
BFA - Musical Theater
The Boston Conservatory
Boston, MA05-2026
Skills
- Bill Computation
- Cleaning and Sanitation
- Customer Service
- Group Reservations Management
- Guest Engagement
- Guest Seating
- Interactive Communication Skills
- Payment Processing
- Safe Food Handling
- Table Setting Knowledge
- Phone etiquette
- Front-of-house display creation
- Event Planning and Preparation
Timeline
Hostess
Porto Restaurant Back Bay
07.2024 - 03.2025
Hostess
Hana Sushi
06.2023 - 08.2023
Package Handler
UPS
05.2022 - 08.2023
Deli Associate
Giant Food Stores
09.2021 - 01.2022
Fast Food Cashier
McDonalds
05.2021 - 08.2021
BFA - Musical Theater
The Boston Conservatory