Summary
Overview
Work History
Education
Skills
Timeline
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DEJA DUNCAN

Dallas,TX

Summary

Experienced Medical Assistant and Phlebotomist Technician with 4+ years of dedicated service in supporting patients to achieve optimal health. Known for meticulous attention to detail and improving operational efficiency in high-pressure medical settings through strategic planning, efficient scheduling, and fostering collaborative relationships. Extensive training in physiology and medical administration, with a commitment to delivering top-notch quality care to all patients.

Overview

7
7
years of professional experience

Work History

Phlebotomist

UT Southwestern
01.2023 - Current
  • Accurately label and transport specimens, ensuring protocol adherence and temperature control
  • Guide patients through collection processes, while emphasizing safety and care instructions
  • Execute venipuncture and skin punctures for diverse age groups facilitating lab testing
  • Maintain comprehensive patient records and lab results, ensuring protocol compliance

Pharmacy Technician

Paragon Healthcare
04.2020 - 01.2023
  • Successfully prepared and organized orders in a fast-paced pharmacy environment
  • Proficiently processed insurance claims and obtained prior authorizations from insurance companies.
  • Performed accurate dosage calculations and maintained detailed records of patient prescriptions.
  • Provided exceptional customer service and patient education on medication use and side effects.
  • Knowledgeable in performing quality control checks on all medications and compounds
  • Assisted the pharmacist in maintaining the medication inventory

Medical Assistant

Lone Star Neurology
02.2018 - 03.2020
  • Supported physicians by recording vital signs and patient histories enhancing care quality
  • Administered treatments and medications, enhancing patient recovery rates.
  • Assisted in minor surgeries, ensuring procedural efficiency and patient safety
  • Managed E-Clinical Works communications, streamlining patient data

Education

Bachelor of Science - Nursing

The University of Texas At Arlington
Arlington, TX
06.2025

High School Diploma - Nursing

Rowlett High School
Rowlett
06.2019

Skills

  • Patient Care
  • Medical Terminology
  • Laboratory Skills
  • Clinical Procedures
  • Communication
  • HIPAA Compliance
  • Inventory management
  • Medical billing and coding
  • Insurance Verification
  • Specimen Handling
  • Leadership
  • Prioritization

Timeline

Phlebotomist

UT Southwestern
01.2023 - Current

Pharmacy Technician

Paragon Healthcare
04.2020 - 01.2023

Medical Assistant

Lone Star Neurology
02.2018 - 03.2020

Bachelor of Science - Nursing

The University of Texas At Arlington

High School Diploma - Nursing

Rowlett High School

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