Deja Hill
Pikesville ,MD
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Youfit
10.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Sold memberships and person training to potential members while also educating them on how to reach there fitness goals.
- Managed hundreds of memberships billing, invoices, personal training while building connections with members to assist in motivating them to stay consistent in meeting there individual fitness goals.
- Marketing outside the gym in the community in order to gain more members and discover vendors for our open house events.
- Performing welcome calls to new members and wellness checks to members who haven't checked in for 30 days.
- Completing return for collections calls.
- Maintaining a clean and functional gym by picking up weights and returning them to there stations, wiping/disinfecting equipment, stocking the cooler, and inspecting what machines need maintenance.
Warehouse Associate
Amazon
05.2021 - 10.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Unloaded multiple trucks of varying weighted packages in fast and efficient manner.
- Loaded multiple trucks of varying weighted packages and stacked them in a compact and safe manner.
- Transported multiples pallets across the warehouse to there assigned destinations in an organized fashion.
Sales Associate
Sherwin-Williams Paint Store
05.2019 - 05.2021
- Unloaded 1 and 5 gallons of products into the warehouse via pallets jack, then to here assigned locations.
- Took paint orders via phone or front desk and completed the orders by locating products, adding in the desires colors or color matching to a pre-existing color sample provided.
- Help contractors organized there various jobs and provided them with the necessary products needed.
- Assisted home owners in finding the correct products and picking desired color pallets.
- Maintaining welcoming relationships with multiple contractors/companies.
- Opening and Closing the store on weekends and completing bank deposits at the end of the day.
- Assisting with billing and invoices for multiple accounts.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Associate
Blick Art Materials
04.2020 - 08.2020
- SEASONAL EMPLOYMENT
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Used my knowledge of the art field to efficiently help customers with there projects by showing them the proper products and introducing them to new products for future ventures.
- Assisted in the opening and closing of the store.
- Processed online orders
Cashier
Giants Food Store
02.2018 - 05.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Restocked return items
Education
Associate of Arts - Illustration
Towson University
Baltimore, MDHigh School Diploma -
NewTown High School
Owings, MD05.2015
Skills
- Bookkeeping
- Front Desk Operations
- Patron Satisfaction
- Filing
- Bank Deposits
- Web Browser Software
- Client Base Retention
- Conflict Resolution
- Safety and Cleanliness Standards
- Product Guidance
- Teamwork and Collaboration
- Time Management
Tattoo Artist
I am currently a tattoo artist working out a private studio in pikesville Maryland. I have been tattooing for 2+ years and recently moved out of a shop into my own studio space. I book and schedule my own appointments while creating a CLEAN and SAFE space to provided this service to a wide range of people. Running my own business independently has been a hard but thrilling experience for me.
Timeline
Front Desk Receptionist
Youfit
10.2022 - Current
Warehouse Associate
Amazon
05.2021 - 10.2022
Sales Associate
Blick Art Materials
04.2020 - 08.2020
Sales Associate
Sherwin-Williams Paint Store
05.2019 - 05.2021
Cashier
Giants Food Store
02.2018 - 05.2019
Associate of Arts - Illustration
Towson University
High School Diploma -
NewTown High School