Deja Jackson
Pikesville,MD
Summary
Detailed Data Entry Clerk with experience inputting and organizing data in various software and applications. Extensively trained in transcription, word processing and spreadsheets. Organized individual recognized for transposing large amounts of data with accuracy and speed.
Overview
8
8
years of professional experience
Work History
Data Entry Clerk
Sinai Hospital of Baltimore
Baltimore, MD
03.2021 - Current
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Created spreadsheets to track data entries.
- Updated existing records with new or revised information as needed.
- Checked source documents against entered data to ensure accuracy.
- Maintained confidentiality of sensitive information entered into the system.
Customer Service Representative
Teleperformance/Humana
Killeen, Texas
06.2016 - 02.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Education
High School Diploma -
Lloyd C Bird High School
North Chesterfield 05-2015
Skills
- Data Security
- Document Preparation
- Filing and data archiving
- File Management
- Account updating
- Inbound and Outbound Calling
- Data Collection
- Customer Relations
- Security Patches
- Information Analysis
- Data Management
- Time Management
- Customer Service
Timeline
Data Entry Clerk
Sinai Hospital of Baltimore
03.2021 - Current
Customer Service Representative
Teleperformance/Humana
06.2016 - 02.2021
High School Diploma -
Lloyd C Bird High School