Deja Perez
Crowley
Summary
Dedicated Lead Plasma Center Technician with expertise in patient care, phlebotomy techniques, and medical documentation. Proven ability to train staff effectively and troubleshoot medical equipment, ensuring optimal donor experiences. Experienced Plasma Center Technician with a strong grounding in conducting plasmapheresis procedures, maintaining donor safety and ensuring strict compliance with health regulations. Possess high-level skills in multitasking, handling emergencies with calm precision, and delivering excellent care to plasma donors. Have made significant contributions to previous workplaces through efficient management of donor flow and implementation of quality assurance measures.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Plasma Center Technician
Biolife Plasma Services
Fort Worth
09.2024 - Current
- Operational Oversight - Providing floor leadership with assisting management with daily work flow, directing staff, and helping maintain an efficient experience for the donors
- Staff Training - Instructing and coaching new and existing employees on center procedures through demonstration, observation and feedback.
- Advanced Technical Duties - Cross trained in medical history (taking vitals) , donation floor (phlebotomy),and lab area (sample processing)
- Non-Core Duties - Troubleshooting Aura XI machines, lot changes of soft goods, and machine maintenance.
- Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
- Educated donors on donation procedures and post-donation care.
- Maintained accurate records of donations and donor information electronically.
Cashier
Sam's Club
Burleson
09.2022 - 09.2024
- Processed customer transactions efficiently at checkout stations.
- Assisted customers with inquiries and provided product information.
- Collaborated with team members to ensure smooth store operations.
- Supported inventory management by restocking shelves as needed.
- Followed safety protocols to ensure a secure checkout experience.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Nursing
Tarrant County College
Fort Worth, TX10-2036
Skills
- Patient care
- Medical documentation
- Team collaboration
- Time management
- Problem assessment
- Customer service
- Phlebotomy techniques
- Venipuncture
- Order of draw
- Specimen handling
- Blood collection techniques
- Capillary puncture
- Medical terminology
- Communication
- Bilingual communication
- Documentation
Languages
Spanish
Native/ Bilingual
Certification
- NHCO Phlebotomy Certification
Timeline
Lead Plasma Center Technician
Biolife Plasma Services
09.2024 - Current
Cashier
Sam's Club
09.2022 - 09.2024
Nursing
Tarrant County College