Deja Rodgers
Summary
Caring Mentor bringing many years of experience in related roles. Passionate about working with young individuals to support development of knowing and applying many life skills and help each individual develop to their full potential. Friendly and personable professional willing to take on any challenge.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Kitchen Lead
Elev8
07.2023 - 12.2023
- Improved kitchen efficiency by streamlining food preparation processes and reducing waste.
- Enhanced customer satisfaction by ensuring timely and accurate order fulfillment.
- Maintained high standards of cleanliness and sanitation by implementing strict kitchen cleaning routines.
- Developed new menu items, incorporating seasonal ingredients and current food trends.
- Fostered a positive work environment, promoting teamwork and open communication among kitchen staff.
Mentor/Childcare Educator
G3 Life Applications
08.2021 - 12.2023
- Enhanced mentee performance by providing personalized guidance and support.
- Developed trust-based relationships with mentees through active listening and empathetic communication.
- Assisted mentees in setting achievable goals and creating realistic action plans for personal and professional growth.
- Empowered mentees to take responsibility for their learning and development, fostering self-confidence and resilience.
Juvenile Correctional Officer
Metro RYDC
02.2020 - 02.2021
- Improved facility safety by conducting thorough and consistent security checks.
- Maintained a secure environment for juvenile offenders with diligent monitoring and supervision.
- Reduced incidents of rule-breaking by implementing effective behavior modification techniques.
- Developed rapport with offenders, fostering positive relationships to support rehabilitation efforts.
Call Center Representative
Epiq Systems
08.2019 - 02.2020
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Streamlined call flow processes for more efficient response times and increased productivity.
- Improved first-call resolution rates with thorough issue analysis and effective problem-solving techniques.
Education
Bachelor of Science - Family And Consumer Sciences/ Business
South Carolina State University
Orangeburg, SC05.2019
Associate of Science - Physical Education And Coaching
Murray State University
Murray, KY08.2014
Skills
- Progress Monitoring
- Interpersonal Communication
- Workflow Planning
- Staff Management
- Customer Service
- Mental Health Training
- Patience and Empathy
- Quality Assurance
- Verbal and written communication
- Customer service optimization
- Positive/ Effective Leadership
Certification
- Behavioral Observation and Screening (BOSR), Florida Department of Children and Families - Aug.8.2022
- Child care facility Rules and Regulations (RNRF)Florida Department of Children and Families - July.19.2022
- Child Growth and Development (CGDR),Florida Department of Children and Families - Aug.4.2022
- Health, Safety and Nutrition (HSAN), Florida Department of Children and Families - Aug.4.2022
- Identifying and Reporting Child Abuse and Neglect (CAAN), Florida Department of Children and Families - July.19.2022
- School-Age Appropriate practices (SAPR), Florida Department of Children and Families - July.19.2022
- Understanding Developmentally Appropriate Practices (UDAP), Florida Department of Children and Families - Nov.3.2022
Timeline
Kitchen Lead
Elev8
07.2023 - 12.2023
Mentor/Childcare Educator
G3 Life Applications
08.2021 - 12.2023
Juvenile Correctional Officer
Metro RYDC
02.2020 - 02.2021
Call Center Representative
Epiq Systems
08.2019 - 02.2020
Bachelor of Science - Family And Consumer Sciences/ Business
South Carolina State University
Associate of Science - Physical Education And Coaching
Murray State University
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