Deja Sanders
Fircrest,WA
Summary
Adaptable professional who brings a high degree of enthusiasm to each and every effort with knowledge of customer service, business operations and leadership. Ability to complete tasks on time, independently and in team settings. Ready to make an immediate meaningful contribution to the company.
Overview
6
6
years of professional experience
Work History
Barista
Perfect Cup Espresso
12.2018 - Current
- Greeted patrons by name and remembered their individual orders to build lasting customer relationships
- Operated espresso machines and commercial coffee brewers to create beverages.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Used POS system to accurately enter orders and process payments.
- Controlled line and crowd with quick, efficient service
Snowboard/Ski Instructor
The Summit At Snoqualmie
11.2022 - 02.2023
- Taught snowboard and ski lessons to beginner, intermediate, and advanced students of all ages
- Assisted guests with rental equipment, ensuring proper fitting and adjustments for comfort and safety
- Reliable point of contact guests, providing information on snow conditions, resort activities and mountain facilities
- Provided constructive feedback to students helping to set clear achievable goals
- Created comprehensive lesson plans tailored to needs and goals of each individual.
Barista Manager
BB Coffee
01.2018 - 12.2018
- Managed cross- social media marketing
- Accurately counted money daily and made bank deposits weekly
- Coordinated inventory deliveries, equipment maintenance and waste removal.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Interviewed, hired, trained, scheduled, and supervised 12 baristas at 3 different locations to maintain and uphold store policies and optimize staffing patterns.
Barista
Blissful Blends
02.2017 - 09.2017
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Education
Associate of Arts - General/Business
Tacoma Community College
06.2021
Skills
- Food Preparation and Safety
- POS System Operations
- Excellent Memory
- Coffee Machinery
- New Hire Training
- Conflict Mediation
- Exceptional Customer Service
- Bank Deposits
- Solid Problem Solver
- Team Player
Timeline
Snowboard/Ski Instructor
The Summit At Snoqualmie
11.2022 - 02.2023
Barista
Perfect Cup Espresso
12.2018 - Current
Barista Manager
BB Coffee
01.2018 - 12.2018
Barista
Blissful Blends
02.2017 - 09.2017
Associate of Arts - General/Business
Tacoma Community College
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