Deja Sandoval
Las Vegas
Summary
Goal-oriented professional with strong customer support skills. Experienced in educating clients on financial products, enhancing satisfaction, and driving team collaboration.
Overview
2
2
years of professional experience
Work History
Representative
Primerica
Las Vegas, NM
12.2025 - Current
- Educated clients on financial products and services to enhance understanding and decision-making.
- Facilitated presentations and workshops, increasing community engagement in financial literacy.
- Collaborated with team members to streamline processes, improving overall efficiency in service delivery.
- Mentored new representatives, sharing best practices for client engagement and product knowledge.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
- Communicated with clients and customers to gather, provide and share updated information on products and services.
- Contributed to team sales goals by upselling products and services to customers.
Personal Care Assistant
La Vida Buena
Las Vegas, NM
12.2024 - Current
- Assisted clients with daily living activities, ensuring comfort and safety.
- Provided emotional support, fostering positive relationships with clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Remained alert to problems or health issues of clients and competently responded.
- Assisted clients with meal planning and preparation, taking into consideration dietary restrictions and preferences for optimal nutrition.
- Assisted patients with self-administered medications.
- Planned activities to encourage movement, stretching, and strength building.
- Provided respite care for families, allowing them the opportunity to recharge while ensuring their loved one received consistent quality care.
Housekeeper
Best Western Hotel
Las Vegas, NM
05.2025 - 07.2025
- Cleaned and sanitized guest rooms to ensure high standards of cleanliness.
- Assisted in maintaining inventory of cleaning supplies and equipment.
- Collaborated with team members to expedite room turnaround times.
- Responded promptly to guest requests for additional amenities or services.
- Implemented efficient cleaning routines to enhance productivity and quality.
- Adhered to safety protocols while using cleaning chemicals and equipment.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Crew Member
Arbys Resturant
Las Vegas, NM
02.2024 - 12.2024
- Delivered exceptional customer service in fast-paced environment
- Operated kitchen equipment and maintained food safety standards
- Collaborated with team members to ensure timely order fulfillment
- Prepared and assembled food items according to company guidelines
- Managed cash register transactions accurately and efficiently
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Kings Word Academy
Lancaster, CA04-2026
Skills
- Customer support
- Clear communication
- Cash handling
- Cleaning
- Housekeeping tasks
- Personal hygiene assistance
- Emotional support
- Dressing assistance
- CPR certified
- Meal preparation
- Household tasks
- Transportation assistance
- Acrylic nails
- Nail preparation
- Acrylic application
- Nail polish application
- Hygiene practices
- French manicures
Accomplishments
- Achieved creating great bonds with a few people, i helped out a family member and made them a home in my own home and made sure everyone was well treated,loved,and healthy by completing the ability to do what others can not do, taking over other families responsibilities and being well trained for certain events and with accuracy and efficiency.
Timeline
Representative
Primerica
12.2025 - Current
Housekeeper
Best Western Hotel
05.2025 - 07.2025
Personal Care Assistant
La Vida Buena
12.2024 - Current
Crew Member
Arbys Resturant
02.2024 - 12.2024
High School Diploma -
Kings Word Academy