Dejah Robinson
Philadelphia,PA
Summary
Proven to excel in fast-paced environments, I leveraged my exceptional communication and time management skills at SCIS Air Security to enhance team productivity and meet tight deadlines. My adaptability and customer service prowess ensured high tenant satisfaction and retention rates, showcasing my ability to multitask and remain composed under pressure.
Overview
9
9
years of professional experience
Work History
Caterer Screener
SCIS Air Security
12.2022 - 01.2025
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Leasing Specialist
Scully Company
03.2017 - 11.2018
- Answered phone calls and emails and responded to questions from prospects quickly and effectively.
- Retained high-quality tenants through proactive relationship-building efforts aimed at addressing their needs before problems arose.
- Coordinated move-ins and move-outs, ensuring seamless transitions for both new and departing residents.
- Managed over 100 leases by preparing for renewals and vacancies and enforced occupancy and payment terms.
- Followed-up with potential accounts and managed daily and weekly marketing and leasing reports.
- Collected, completed, and processed lease applications.
- Pleasantly greeted visitors to office, asked questions and offered assistance.
- Showed apartments to potential tenants and answered questions regarding community.
- Developed and implemented resident activities and identified problem vacancies.
- Greeted clients, showed apartments, and prepared leases.
- Kept properties in compliance with local, state, and federal regulations.
Leasing Consultant
Leak Management
01.2016 - 02.2017
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Responded to requests and scheduled appointments for property showings.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Greeted clients, showed apartments, and prepared leases.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Collected rent and tracked resident payments and information in computer system.
- Distributed and followed up on tenant renewal notices.
- Maintained organized files on all current and past tenants, allowing for efficient retrieval of information when needed.
Education
High School Diploma -
Youthbuild Philly Charter School
Philadelphia, PA06-2016
Skills
- Friendly, positive attitude
- Customer service
- Time management
- Attention to detail
- Flexible and adaptable
- Multitasking Abilities
- Excellent communication
- Calm under pressure
- Verbal communication
Timeline
Caterer Screener
SCIS Air Security
12.2022 - 01.2025
Leasing Specialist
Scully Company
03.2017 - 11.2018
Leasing Consultant
Leak Management
01.2016 - 02.2017
High School Diploma -
Youthbuild Philly Charter School
Similar Profiles
Ziaulhaq NasariZiaulhaq Nasari
Catering Screener at SCIS Air Security CorporationCatering Screener at SCIS Air Security Corporation
Rubbie PonceRubbie Ponce
Security at SCIS Air SecuritySecurity at SCIS Air Security
Chase EzellChase Ezell
Site Supervisor at SCIS SecuritySite Supervisor at SCIS Security