Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dejah Stephens

Calumet City,IL

Summary

Customer Service Sales Representative, committed to providing exceptional experience by responding swiftly to customer demands. Problem resolution and time management abilities. Develop client loyalty and increase customer retention. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to help the team achieve company goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Customer Service/Sales Rep

Xfinity
2021.06
  • Billing
  • Promote Comcast Products
  • Maintain composure in stressful situations
  • Manage or diffuse angry customers
  • Act in the best interest of both the customer and the company

Customer Service Specialist, •Cashier

Best Buy
2019.03 - 2021.06
  • Exchanges, Returns, Pick Ups
  • Stocked the beverages
  • Stocked the candy

Package Handler

United Parcel Service
2018.07 - 2018.08
  • Ensured successful transfer and delivery of goods to intended destinations
  • Sorted packages for delivery
  • Scanned bulk and bio-hazardous packages
  • Operated heavy machinery

Bagger

Pete’s Fresh Market
2018.03 - 2018.06
  • Bagged groceries
  • Kept all areas of the store clean

Cashier

Six Flags Great America
2016.06 - 2016.09
  • Prepared food for the customers
  • Swept the floor
  • Washed dishes
  • Cleaned counters

Village of Phoenix Fire Department
2014.06 - 2014.08
  • My summer was spent cleaning fire trucks
  • Power washed the sidewalks
  • Picking weeds in the parking lot of the fire house
  • Cleaning the windows inside and outside
  • Cut the grass
  • Mopped the floors
  • Cleaned the bathroom
  • Cleaned the kitchen
  • Cleaned the walls

Education

Real Estate

Net Real Estate School
Palos Heights, IL

Thornwood High School
South Holland, IL
05.2018

Skills

  • SKILLS AND SOFTWARE PROFICIENCIES
  • Photography
  • Microsoft word/PowerPoint

Timeline

Customer Service/Sales Rep

Xfinity
2021.06

Customer Service Specialist, •Cashier

Best Buy
2019.03 - 2021.06

Package Handler

United Parcel Service
2018.07 - 2018.08

Bagger

Pete’s Fresh Market
2018.03 - 2018.06

Cashier

Six Flags Great America
2016.06 - 2016.09

Village of Phoenix Fire Department
2014.06 - 2014.08

Real Estate

Net Real Estate School

Thornwood High School
Dejah Stephens