DEJAMISON GILLIAM
Boerne
Summary
Results-driven operations professional with over five years of progressive experience at Tesla and a military logistics background supporting high-performance, mission-critical operations. Proven ability to lead through influence, solve complex operational challenges, and collaborate across cross-functional teams to deliver exceptional results in fast-paced environments. Recognized for improving processes, coaching peers, driving operational excellence, and maintaining high standards of accountability while consistently exceeding performance expectations. Passionate about developing high-performing teams and advancing Tesla's mission through safety, innovation, and continuous improvement.
Overview
10
10
years of professional experience
Work History
Senior Service Advisor/Sales Advisor
Tesla
San Antonio
11.2020 - Current
- Consistently exceeded operational performance metrics by managing a high-volume workload while delivering exceptional customer experiences in a fast-paced environment.
- Exercised sound judgment in high-pressure situations by resolving escalated customer concerns and balancing business priorities to deliver timely, customer-focused solutions.
- Collaborated with Service, Delivery, Parts, Finance, and Operations teams to resolve complex issues and enhance workflow efficiency, directly supporting daily business objectives.
- Leveraged performance metrics and operational data to identify opportunities for continuous improvement while maintaining accountability for individual and team performance goals.
- Established strong interdepartmental relationships through clear communication and adaptability, fostering collaboration that contributed to operational excellence and positive customer experiences.
- Served as a trusted resource for peers by providing guidance on Tesla processes, sharing best practices, and assisting with onboarding and coaching new team members.
Logistical Specialist - Military Experience
U.S. Army
San Antonio
07.2016 - 03.2020
- Managed transportation schedules and logistics planning across ground, air, and sea operations to maximize efficiency and support mission success.
- Coordinated daily logistics operations in fast-paced environment, ensuring timely and safe delivery of mission-critical equipment.
- Monitored inventory accuracy and asset accountability, ensuring compliance with operational procedures to uphold operational integrity.
- Resolved operational issues through cross-team collaboration, minimizing disruptions and enhancing workflow continuity.
U.S. Deployment NATO
U.S. Army, United States Army, OCONUS
Poland/Germany/Belgium
05.2018 - 02.2019
- Coordinated logistics operations across multiple military and civilian organizations to ensure timely distribution of mission-critical equipment and supplies.
- Executed international logistics missions with allied NATO partners in fast-paced, high-pressure environments.
- Ensured strict accountability of medical supplies and equipment (Class I–IV) through accurate documentation and regulatory compliance.
- Enforced safety procedures during freight loading, unloading, and transportation operations while maintaining operational readiness.
- Prioritized competing operational demands while adapting quickly to changing mission requirements and timelines.
- Fostered strong relationships across diverse teams to enhance communication and coordination in mission execution.
Education
Some College (No Degree) - Bachelor's Degree Coursework in Sociology (In Prog
Bellevue University
Bellevue, NE07-2026
Skills
- Operational Leadership
- Process Improvement
- Cross-Functional Collaboration
- Performance Coaching & Development
Timeline
Senior Service Advisor/Sales Advisor
Tesla
11.2020 - Current
U.S. Deployment NATO
U.S. Army, United States Army, OCONUS
05.2018 - 02.2019
Logistical Specialist - Military Experience
U.S. Army
07.2016 - 03.2020
Some College (No Degree) - Bachelor's Degree Coursework in Sociology (In Prog
Bellevue University