Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DeJanah Wooten

Seattle,WA

Summary

Detail-oriented Specialty Billing Technician with proven skills in patient billing, insurance claims, and medication management. Committed to enhancing customer service and team collaboration while ensuring accurate patient records. Experience in maintaining financial records. Demonstrates strong problem-solving abilities, deep knowledge of billing, and familiarity with relevant software applications.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Specialty Billing Technician

Walgreens Specialty Pharmacy
Seattle, Washington
07.2021 - Current
  • Processed patient billing and payment transactions efficiently.
  • Reviewed insurance claims for accuracy and completeness.
  • Maintained patient records in electronic health systems securely.
  • Communicated with patients regarding billing inquiries and concerns.
  • Assisted in training new team members on billing procedures.
  • Performed data entry tasks into various systems to update customer information as needed.
  • Processed and filled prescriptions accurately for diverse patient needs.
  • Assisted pharmacists in medication management and safety protocols.
  • Operated pharmacy software to manage prescriptions and patient records.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.

Pharmacy Technician

Pharmacia Integrative Pharmacy Inc
Seattle, Washington
10.2020 - 07.2021
  • Processed and filled prescriptions accurately for diverse patient needs.
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Managed filing of prescriptions, both electronically and manually.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Assisted the pharmacist with clearing a high volume of prescriptions and responded to customer questions.
  • Restocked shelves with new supplies of medications as needed.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Interpreted and processed medication orders under supervision of pharmacist.

Registered Nursing Assistant

BEAM HOME CARE
Seattle, Washington
02.2018 - 04.2020
  • Assisted patients with daily living activities and personal hygiene routines.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Supported nursing staff in administering medications and treatments as directed.
  • Maintained cleanliness and organization of patient rooms and common areas.
  • Documented patient information accurately in electronic health records systems.
  • Communicated effectively with patients to provide emotional support and comfort.
  • Assisted in providing basic patient care under the direction of registered nurses and physicians.
  • Completed documentation of patient assessments and interventions accurately and timely.
  • Supported families by providing emotional support during difficult times.

Education

Bachelor of Science - Healthcare Administration

Western Governors University
Salt Lake City, UT
12-2026

Associate of Applied Science - Pharmacy Technician

North Seattle College
Seattle, WA
06-2021

Skills

  • Patient billing
  • Insurance claims
  • Electronic health records
  • Medication management
  • Customer service
  • Team collaboration
  • Claim submission
  • Insurance verification
  • Data entry
  • Communication skills
  • Self motivation
  • Benefits explanation

Certification

  • PTCB Certified Pharmacy Technician
  • Certified Pharmacy Technician

Timeline

Specialty Billing Technician

Walgreens Specialty Pharmacy
07.2021 - Current

Pharmacy Technician

Pharmacia Integrative Pharmacy Inc
10.2020 - 07.2021

Registered Nursing Assistant

BEAM HOME CARE
02.2018 - 04.2020

Bachelor of Science - Healthcare Administration

Western Governors University

Associate of Applied Science - Pharmacy Technician

North Seattle College

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