Dejane Cargill
The Bronx,NY
Summary
Compassionate and detail-oriented professional with experience providing exceptional customer service and administrative support in fast-paced environments. Skilled in managing phone systems, scheduling, data entry, and communicating effectively with diverse populations. Known for professionalism, reliability, and creating a welcoming atmosphere for clients, visitors, and staff. Eager to contribute strong organizational and interpersonal skills to support residents and families in a long-term care setting.
Overview
5
5
years of professional experience
Work History
Business Associate
Montefiore Medical Group
The Bronx, NY
08.2022 - 12.2024
- Responsible for the business aspects of a patient's stay, as well as patient focused care within the Hospital
- Schedules appropriate tests and medical procedures and follow-up appointments
- Functions as liaison to family visitors, insurance companies and the Medicaid Eligibility Office, including screening requests for medical necessity, obtaining prior authorizations when required, pre-certifying admissions, and assisting in document collection.
- Pre-admits patients to the hospital, including taking reservations, obtaining demographic, insurance and other pertinent data, discussing state mandatory regulations, and in general what is to be expected upon admission.
Office Manager
Excel Facility Services
New York, NY
12.2021 - 07.2022
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Administered payroll and maintained proper documentation of employee personnel.
- Used judgment and initiative in handling confidential matters and requests.
- Implemented and maintained company protocols to facilitate smooth daily activities.
Senior Bookkeeper
NYS Mayoral Campaign
New York, NY
07.2020 - 11.2021
- Collected and analyzed account information to reconcile financial discrepancies.
- Monitored accounts receivable and maintained aging report to identify overdue accounts.
- Created balance sheets, income statements and tax reports.
- Tracked employee time and attendance for payroll.
Remote Bookkeeper
My Brand Inc.
New York, NY
01.2020 - 12.2020
- Resolved balance errors using accounting software.
- Substantiated financial transactions by auditing documents and classifying receipts and expenditures and compiled and analyzed complex accounting and statistical information.
- Prepared accurate financial reports each month by collecting, analyzing and summarizing account information.
- Prepared monthly, quarterly and ad hoc reports for clients and manager.
Education
Bachelor of Science - Economics
City College of New York
New York, NY04.2026
Skills
- Customer Service
- Front Desk Operations
- Multi-Line Phone Systems
- Microsoft Office Suite
- Scheduling & Calendar Management
- Data Entry & Record Keeping
- Professional Communication
- Problem Solving
- Time Management
- Team Collaboration
- Attention to Detail
- Confidentiality & HIPAA Awareness
- EPIC & MEDITECH Trained
Timeline
Business Associate
Montefiore Medical Group
08.2022 - 12.2024
Office Manager
Excel Facility Services
12.2021 - 07.2022
Senior Bookkeeper
NYS Mayoral Campaign
07.2020 - 11.2021
Remote Bookkeeper
My Brand Inc.
01.2020 - 12.2020
Bachelor of Science - Economics
City College of New York