Jannette Iribe
Summary
Dedicated, responsible, and hard working. Maintains professional appearance and demeanor and efficiently completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
21
21
years of professional experience
Work History
Business Associate
Dental Care at Lakewood Walk
Bradenton
02.2023 - Current
- Assisted patients with scheduling appointments and managing their dental records.
- Coordinated communication between dental staff and patients to ensure efficient service.
- Proficiency in Dentrix, Solutions Reach, and Ring Central.
- Knowledge of dental terminology
- Supported billing processes by verifying insurance information and processing claims.
- Handled patient inquiries and resolved issues to enhance overall satisfaction.
- Targeted potential and past clients to identify new business opportunities.
- Processed new patient intake forms and collected necessary documentation.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Verified patient's eligibility for benefits under various insurance plans.
- Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
- Processed referrals to specialists when required by the dentist.
- Maintained master calendar and scheduled new appointments based on provider availability for six Hygienist and two Doctors with three Dental Assistants each.
Printing Assistant
Phoenix Blueprints/Seemore Shirts and Tees
Coral Springs
10.2020 - 03.2021
- Front desk customer service as well as blueprint printing and scanning along with direct to garment printing and embroidery.
Office Manager
Macsa Group Llc
Margate
08.2015 - 01.2020
- Simple bookkeeping, invoicing, insurance, preparing payment applications and sworn statements, as well as releases.
Resource Manager
Cosmix School of Makeup Artistry
Fort Lauderdale
07.2015 - 02.2016
- After attending Cosmix School of Makeup Artistry and graduating from their makeup program I was offered to work for them as their in school makeup store manager.
- Some of the daily tasks consisted of entering invoices and ordering material for the store as well as for the incoming student packages.
Customer Service Representative
JTech Sales
Boca Raton
08.2010 - 02.2013
- Daily task consisted of answering phones and taking customers' orders as well as coordinating shipments and invoicing customers while also tracking multiple warehouse inventory.
Administrative Assistant
G. Foster Contracting Inc
Fort Lauderdale
06.2009 - 07.2010
- Assisted owner with subcontractor releases and job record keeping and filing as well as payment collection and depositing.
- (Maternity Leave of Absence)
Administrative Assistant
G. Foster Contracting Inc
Fort Lauderdale
07.2005 - 08.2007
- Assisted owner with subcontractor releases and job record keeping and filing as well as payment collection and depositing.
Education
High School Diploma -
South Plantation High School
Davie, FLSome College -
Broward College
Pompano Beach, FLSkills
- Bilingual / Proficient in English and Spanish
- Building Customer Relationships and Loyalty
- Exceeding Customer Expectations
- Customer Service
- Attention to Detail
- Adaptable and Flexible
- Strong Communication and Interpersonal Skills
- Honest and Ethical
- Creative Thinking
- Time Management
- Dentrix software
- Patient scheduling
- Dental terminology
- Billing processes
- Insurance verification
Timeline
Business Associate
Dental Care at Lakewood Walk
02.2023 - Current
Printing Assistant
Phoenix Blueprints/Seemore Shirts and Tees
10.2020 - 03.2021
Office Manager
Macsa Group Llc
08.2015 - 01.2020
Resource Manager
Cosmix School of Makeup Artistry
07.2015 - 02.2016
Customer Service Representative
JTech Sales
08.2010 - 02.2013
Administrative Assistant
G. Foster Contracting Inc
06.2009 - 07.2010
Administrative Assistant
G. Foster Contracting Inc
07.2005 - 08.2007
High School Diploma -
South Plantation High School
Some College -
Broward College