Summary
Overview
Work History
Education
Skills
Certification
Timeline
OperationsManager

Dejeonge Johnson

Raleigh,NC

Summary

Highly motivated and accomplished individual with a proven track record of leadership and success as captain of both the high school tennis and track teams. Demonstrated exceptional organizational skills, effectively coordinating team strategies and motivating teammates to achieve collective goals. Consistently displayed strong dedication, discipline, and perseverance, leading by example both on and off the field. A natural problem-solver with excellent communication skills, able to adapt quickly to changing situations and make informed decisions under pressure.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Operations Manager

HERTZ-Morrisville, NC
05.2024 - Current
  • Managed daily operations and ensured efficient workflow.
  • Enhanced team performance through targeted initiatives.
  • Customer Service
  • Sales Managment
  • Communication
  • Directed initiatives that enhanced overall productivity.
  • Coordinating resources and scheduling tasks for optimal outcomes.
  • Coordinator
  • Delegating Tasks
  • Delivered exceptional customer service to patrons in the hospitality industry.
  • Payroll

Hertz Car Sales (Dispatcher)

HERTZ-Morrisville, NC
07.2023 - 05.2024
  • Dispatcher
  • Lot Coordinator
  • Enhanced customer engagement.
  • Oversaw execution of outdoor tasks effectively.

Security Ambassador

Live! Casino & Hotel-Philadelphia, PA
11.2021 - 08.2023
  • Customer Service
  • Security
  • Dispatching
  • Conduct vehicle patrols to maintain security.

Customer Service Representative

Hertz Rent-a-Car-Philadelphia, PA
10.2022 - 07.2023
  • Customer Service
  • Skilled in handling computer operations.
  • Sales
  • Managed cash transactions.

Customer Service Representative

Hertz Rental-Essington, PA
06.2021 - 10.2021
  • Answered customer questions efficiently.
  • Optimized transaction processes.
  • Customer service
  • Transporter
  • Computer
  • Directed completion of key projects within deadlines.
  • Key holder

Merchandiser

Amazon-Middletown, DE
10.2020 - 01.2021
  • Stocking
  • Merchandising

Lead Style Team Member

Target-Springfield, PA
10.2017 - 04.2020
  • Visual Merchandising
  • Streamlined the styling process for various projects.
  • Team lead/ Store Management
  • Customer Service
  • Project Management
  • Cashiering
  • Stock
  • Led training sessions to enhance team performance.

Sales Associate

Five Below-Springfield, PA
05.2017 - 01.2018
  • Customer Service
  • Managed cash drawer to ensure accurate flow of funds.
  • Stocking/ Merchandising

Seasonal Cashier

Target-Springfield, PA
11.2016 - 02.2017
  • Operated cash register and handled customer transactions.
  • Customer Service
  • Stock

Education

HS Diploma - Criminal Justice

Ridley High School
Folsom, PA
06.2018

Skills

  • Customer Service (7 years)
  • Operations Management
  • Effective Communication Skills
  • Three Years Computer Experience
  • Security (1 year)
  • Flexibility
  • Effective Issue Resolution
  • Retail Operational Oversight (4years)
  • Cash Handling (7 years)
  • Team Management Experience (1 year)
  • Proven Retail Sales Experience
  • Leadership (2 years)
  • Supervising Experience (Less than1 year)
  • Sales (7 years)
  • Security
  • Fluent English Communication

Certification

Driver's License

Timeline

Operations Manager

HERTZ-Morrisville, NC
05.2024 - Current

Hertz Car Sales (Dispatcher)

HERTZ-Morrisville, NC
07.2023 - 05.2024

Customer Service Representative

Hertz Rent-a-Car-Philadelphia, PA
10.2022 - 07.2023

Security Ambassador

Live! Casino & Hotel-Philadelphia, PA
11.2021 - 08.2023

Customer Service Representative

Hertz Rental-Essington, PA
06.2021 - 10.2021

Merchandiser

Amazon-Middletown, DE
10.2020 - 01.2021

Lead Style Team Member

Target-Springfield, PA
10.2017 - 04.2020

Sales Associate

Five Below-Springfield, PA
05.2017 - 01.2018

Seasonal Cashier

Target-Springfield, PA
11.2016 - 02.2017

HS Diploma - Criminal Justice

Ridley High School
Dejeonge Johnson