Dejiah Brooks
Alexandria,VA
Summary
Dynamic security professional with extensive experience at Cherokee Federal, excelling in emergency response and employee training. Proven leadership and exceptional communication skills enhance team effectiveness. Proficient in CCTV monitoring and security procedures, ensuring safety and compliance while fostering a secure environment. Committed to promoting organizational safety and operational excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Escort
Cherokee Federal
Vienna, VA
11.2023 - Current
- Responded quickly to emergency situations and notified appropriate authorities as needed.
- Provided training sessions on security protocols and procedures to new employees.
- Assisted in the development and implementation of security policies and procedures.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
Security Officer
Allied Universal Security
Falls Church, Virginia
05.2020 - 07.2023
- Monitored CCTV systems to ensure safety and security of premises.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Maintain gate by checking badges, and signing in visitors.
- Delegate work to assure posts are covered.
- Complete reports at conclusion of shift.
- Maintained accurate logs of all security related activities.
Cashier
Giant
Marlow Heights, Maryland
09.2017 - 04.2020
- Operated cash register for cash, check and credit card transactions with 99% accuracy
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Helped customer’s complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Counted cash in register drawer at beginning and end of shift
- Checked prices for customers and processed items sold by scanning barcodes
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Answered questions about store policies and concerns to support positive customer experiences
Custodian/Floor Technician
Reliable Cleaning LLC.
Temple Hills, Maryland
08.2015 - 09.2017
- Wiped down tabletops, chairs and condiment containers
- Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency
- Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls
- Dismantled, cleaned and replaced light fixtures
- Dusted all furniture and fixtures thoroughly and carefully
- Established and maintained clean and comfortable environments in buildings by vacuuming, cleaning windows and dusting
- Promoted building security by locking doors and checking electrical appliances for safety hazards
- Inspected facility and grounds and picked up any trash
- Requisitioned supplies or equipment for cleaning and maintenance duties.
- Inspected floors for signs of wear or damage and repaired accordingly.
- Performed regular maintenance on machinery used for floor care tasks.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Inspected floor surface, assessed conditions, and corrected potential imperfections affecting carpet and flooring installations.
Education
High School Diploma -
Ballou High School
Washington, DC06.2015
Skills
- Credit card processing
- Identification checks
- Cash register operations
- Excellent communication
- Leadership
- Organizational skills
- Interpersonal skills
- Time management skills
- Multicultural environments
- Exceptional multi-tasking
- Initiatory abilities
- Exceptional customer service
- Safety-oriented
- Security procedures
- CCTV monitoring
- Team leadership
- Employee training
- Microsoft PowerPoint
- Access control
- Floor maintenance
- Equipment operation
- Chemical handling
- Safety procedures
- Cleaning techniques
- Customer service
- Time management
- Report writing
- Teamwork and collaboration
Certification
- CPR Certificate
- TS/SCI Clearance
- CompTIA Cybersecurity Analyst +: Secure Coding & Digital Forensics.
Timeline
Security Escort
Cherokee Federal
11.2023 - Current
Security Officer
Allied Universal Security
05.2020 - 07.2023
Cashier
Giant
09.2017 - 04.2020
Custodian/Floor Technician
Reliable Cleaning LLC.
08.2015 - 09.2017
High School Diploma -
Ballou High School
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