Dejuan Lyons
Gainesville,FL
Summary
Results-oriented digital marketing professional with certification in digital marketing strategies, campaign management, and sales coordination. Proven ability to leverage strong client relationship skills and strategic planning to drive impactful marketing initiatives. Expertise in cross-functional team collaboration, consistently achieving targeted outcomes and enhancing overall campaign effectiveness. Committed to delivering innovative solutions that align with business objectives and foster growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Agent Level II
Alachua County Tax Collector
Gainesville, FL
06.2023 - Current
- Managed problem-solving initiatives for a diverse customer base of 100+ weekly, ensuring full compliance with state regulations.
- Integrated Q-Flow and Orion solutions to refine workflow processes and facilitate effective customer data utilization.
- Simplified and communicated complex policies to ensure customer comprehension and satisfaction.
Assistant Teacher - Teaching
Flowers Montessori School
Gainesville, FL
01.2023 - 03.2024
- Implemented strategies to provide personalized support to students, ensuring a conducive and harmonious learning environment.
- Developed comprehensive lesson plans, integrating diverse teaching methods to address varied learning preferences.
- Facilitated an interactive classroom setting that encouraged students to explore ideas and foster their natural curiosity.
Automotive Sales Consultant
Jenkins Kia of Gainesville
Gainesville, FL
01.2022 - 08.2022
- Executed comprehensive marketing plans while analyzing and reporting on key performance indicators to optimize digital communication efforts.
- Analyzed and optimized CRM data to strengthen retention efforts and foster long-term client relationships.
- Developed and executed detailed presentations to inform customers about key vehicle features and benefits.
- Worked alongside management to develop and roll out promotional strategies, resulting in improved showroom traffic and elevated sales performance.
- Established and maintained meaningful relationships with clients to support sales initiatives and improve satisfaction levels.
Team Leader / Full-Time Manager
Regal Entertainment Group
Gainesville, FL
11.2018 - 01.2022
- Implemented training and leadership strategies for a team of 15+ employees, enhancing productivity and collaboration during busy movie release cycles.
- Orchestrated promotional events and customer outreach efforts, focusing on engagement and relationship building with target audiences.
- Executed operational plans while managing inventory schedules to ensure seamless workflow.
Education
Bachelor of Arts - English Writing And Rhetoric
Florida International University
Miami, FL08-2025
Associate of Arts - English
Santa Fe College
Gainesville, FL05-2023
Skills
- Email Marketing, Audience Segmentation, Campaign Planning, Social Media Management, Project Management, Communication, Content Calendars, Cross-functional Collaboration, Detail Orientation, Stakeholder Communication, Time Management, Customer service, Data entry, Problem resolution, Information Retention, Canva, Content Management, Google Workspace, Microsoft Office Suite, Adobe Creative Suite, WordPress, Google Ads, Google Analytics, HubSpot SEO, SEMrush,
Certification
- Human Subjects Research - Social/Behavioral Human Research Course, CITI Program
- Inbound, HubSpot Academy
- Email Marketing, HubSpot Academy
- Google Analytics, Google Skills Shop
- Digital Advertising, HubSpot Academy
- SEO, HubSpot Academy
- Google Ads Display, Google Skills Shop
- Social Media Marketing, Hubspot
Timeline
Customer Service Agent Level II
Alachua County Tax Collector
06.2023 - Current
Assistant Teacher - Teaching
Flowers Montessori School
01.2023 - 03.2024
Automotive Sales Consultant
Jenkins Kia of Gainesville
01.2022 - 08.2022
Team Leader / Full-Time Manager
Regal Entertainment Group
11.2018 - 01.2022
Bachelor of Arts - English Writing And Rhetoric
Florida International University
Associate of Arts - English
Santa Fe College