Delaine Ice
Elkins,WV
Summary
At Mountain State Medical Specialties, I excelled in office management, showcasing exceptional organizational skills and a commitment to superior customer service. My proactive approach to coordinating events and ensuring workplace safety, coupled with my ability to offer constructive feedback, highlights my strong work ethic and effective communication abilities.
Overview
7
7
years of professional experience
Work History
Office Manager
Mountain State Medical Specialties
03.2015 - 01.2022
- Provided exceptional customer service when addressing patient inquiries or concerns via phone calls.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
Education
Diploma - General Studies
Elkins High School
Elkins, WVSkills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
Timeline
Office Manager
Mountain State Medical Specialties
03.2015 - 01.2022
Diploma - General Studies
Elkins High School
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