Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Delana Mckinnis

Virginia Beach,VA

Summary

Motivated and energetic Leasing Consultant with over two decades of customer service experience and 2 years of experience helping prospects find the perfect home. Ready to grow in this field and learn new things everyday.

Professional with solid experience in leasing and property management. Strong ability to build relationships with potential tenants and ensure lease agreements are executed efficiently. Skilled in customer service, sales, and conflict resolution. Known for teamwork, adaptability, and achieving high occupancy rates.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Leasing Consultant

S.L. Nusbaum
04.2023 - Current
  • 1. Took prospects on tour of apartment homes and helped make them residents.
  • 2. Booked Food trucks and planned community events.
  • 3. Took inventory and ordered supplies based on staff needs.
  • 4. Kept up with filing paperwork and resident files.
  • 5. Helped with tenant solutions.
  • 6. Scheduled and handled move ins and move outs.
  • 7. Accepted and explained payments towards rent and utilities. Including scheduling promise to pays.

Shift Manager

Bojangles' Restaurants, Inc
09.2020 - 05.2024
  • Running a shift of up to 8 people at a time.
  • Responsible for inventory nightly.
  • Solving customer issues with great customer service according to company policy.
  • Interviewing potential employees.
  • Helping with creating the schedule.
  • Help with maintaining a clean and safe work environment.

Education

College Degree - Medical Assisting

Centura College
Virginia Beach, VA
12.2021

Skills

  • Property Leasing (2 years)
  • Fair Housing Regulations (2 years)
  • Event Planning (2 years)
  • Fair housing regulations
  • Building rapport
  • Fair housing policies
  • File management
  • Phone and email etiquette
  • Lease agreements
  • Customer service expertise

Certification

  • RMA / RT October 2021 to October 2027 Registered Medical Assistant with Limited Scope in Radiologic Technology
  • Fair Housing Certification June 2024 to June 2025 The understanding of the laws that prohibit discrimination in housing.

Timeline

Leasing Consultant

S.L. Nusbaum
04.2023 - Current

Shift Manager

Bojangles' Restaurants, Inc
09.2020 - 05.2024

College Degree - Medical Assisting

Centura College

Similar Profiles

CREATE PROFILE