Delaney Ansell
Grindstone,PA
Summary
Dynamic customer service cashier with a background in fast-paced environments. Exceptional at managing transactions, enhancing customer satisfaction, and collaborating with team members to ensure smooth operations.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Lowes Home Improvment
Belle Vernon, PA
09.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained cash register accuracy through diligent cash handling procedures.
- Collaborated with team members to ensure smooth store operations.
- Organized merchandise displays to promote seasonal promotions effectively.
- Resolved customer complaints promptly, enhancing overall satisfaction.
- Adapted quickly to changing store environments and customer needs.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Farm Hand
Dudas Farm
Brownsville, PA
05.2022 - 09.2025
- Monitored crop health, identifying pests and diseases to ensure quality yields.
- Trained new staff on safety protocols and equipment operation procedures.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
- Trained new farm hands in efficient work methods and safety practices, fostering knowledgeable and safety-conscious team.
- Monitored weather forecasts to plan work schedules, minimizing disruption from adverse weather conditions.
- Coordinated with local markets to sell farm produce, expanding farm's reach and customer base.
Server
Texas Roadhouse
Uniontown, PA
02.2025 - 07.2025
- Delivered exceptional customer service in fast-paced restaurant environment.
- Managed accurate order processing and ensured timely meal delivery.
- Collaborated with kitchen staff to maintain high food quality standards.
- Trained new team members on menu offerings and service techniques.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
- Assisted in maintaining cleanliness and organization of dining area and service stations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
High School Diploma -
Uniontown Area Senior High School
Uniontown, PA06-2025
Skills
- Customer service
- Reliability and punctuality
- Cash handling
- Product knowledge
- POS system operation
- Refund handling
- Customer relationship management (CRM)
- Product merchandising
- Multitasking and organization
- Adaptability and flexibility
- Phone etiquette
- Conflict resolution
- Data entry proficiency
Timeline
Customer Service Cashier
Lowes Home Improvment
09.2025 - Current
Server
Texas Roadhouse
02.2025 - 07.2025
Farm Hand
Dudas Farm
05.2022 - 09.2025
High School Diploma -
Uniontown Area Senior High School