Delaney Erxleben
Loxley,AL
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Clarkson Eye Care
04.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Checked finished eye wear to maintain optical standards, customer requirements and special requests.
- Managed and trained a team of opticians, ensuring high levels of product knowledge and customer service skills.
Optician
Walmart
08.2020 - 04.2024
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
Education
Certificate -
National Academy Of Opticianry
Landover, MD05-2026
General Studies
Delavan High School
Delavan, IL05-2020
Skills
- Customer service
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Team motivation
- Goal setting
Timeline
Assistant Manager
Clarkson Eye Care
04.2024 - Current
Optician
Walmart
08.2020 - 04.2024
Certificate -
National Academy Of Opticianry
General Studies
Delavan High School
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