Summary
Overview
Work History
Education
Skills
Timeline
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Delaney Gaines

Alamogordo,New Mexico

Summary

Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.

Overview

5
5
years of professional experience

Work History

Server

Lescombes Family Vineyards
07.2020 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Barista

Plateau Esspreso
05.2019 - 07.2020
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.

Crew Member

Tractor Supply Company
05.2019 - 06.2020
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
02.2017

Skills

  • Highly organized and detail-oriented, capable of multitasking and prioritizing tasks effectively
  • Strong analytical and problem-solving skills
  • Strong interpersonal skills with the ability to maintain composure in high-pressure situations
  • Exceptional communication skills, both verbal and written
  • Customer-oriented with a focus on delivering exceptional service
  • Relationship Management

Timeline

Server

Lescombes Family Vineyards
07.2020 - Current

Barista

Plateau Esspreso
05.2019 - 07.2020

Crew Member

Tractor Supply Company
05.2019 - 06.2020

High School Diploma -

Penn Foster Career School
Delaney Gaines