Delaney German
Pleasant Hill,MO
Summary
Outgoing professional with a proven track record at Olive Garden Restaurant, excelling in customer service and effective multitasking. Enhanced guest satisfaction by optimizing seating arrangements and ensuring order accuracy. Skilled in training new staff and maintaining a welcoming atmosphere, demonstrating patience and empathy. Recognized for attention to detail and strong organizational skills.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Hostess & To-Go Specialist
Olive Garden Restaurant
Lee's Summit, MO
08.2025 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservations and waitlists efficiently to optimize seating arrangements.
- Maintained cleanliness and organization of front-of-house areas during shifts.
- Responded to guest inquiries and concerns with professionalism and empathy.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Opened and closed seating sections according to volume of guests.
- Prepared to-go orders with attention to detail and presentation standards.
- Ensured order accuracy, meticulously reviewing each item before handing off to the customer.
Education
High School Diploma -
Pleasant Hill High School
Pleasant Hill, MO05-2027
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Detail-oriented
Certification
- Certified Basic Life Support
- Stop the Bleed
Timeline
Hostess & To-Go Specialist
Olive Garden Restaurant
08.2025 - Current
High School Diploma -
Pleasant Hill High School