Delaney Good
Denver
Summary
Dynamic professional with extensive experience in hospitality, retail leadership, and conservation fieldwork. Proven ability to excel in high-pressure customer environments while building strong relationships and fostering functional teamwork. Recent graduate from Metropolitan State University of Denver with a Bachelor's degree in Biology and a minor in Integrative Healthcare.
Overview
7
7
years of professional experience
Work History
Bartender/Server
Brooklyn's
05.2021 - Current
- Managed high-volume customer interactions in fast-paced environments.
- Built repeat customer relationships and increased sales through upselling.
- Developed strong multitasking and conflict resolution skills.
Bartender/Server
Jackson's Sports bar
05.2020 - 02.2026
- Managed high-volume customer interactions, ensuring efficient service in fast-paced environments.
- Built repeat customer relationships, driving sales through effective upselling techniques.
- Developed multitasking and conflict resolution skills to enhance customer satisfaction.
Cart Girl
Fossil Trace Golf Course
08.2019 - 08.2023
- Cultivated customer relationships to drive repeat business through effective upselling.
- Handled cash and operated POS system for efficient transaction processing.
- Managed inventory and merchandising to ensure optimal stock availability.
Research Assistant
Department of Conservation, New Zealand
02.2023 - 06.2023
- Supported conservation and wildlife protection initiatives through active participation in field operations.
- Assisted wildlife conservation efforts through field support, focusing on protection of endangered bird species.
- Supported ecological field operations and data collection.
- Worked in remote environments requiring adaptability and discipline.
Retail Management/Sales Associate
Michael Kors
08.2019 - 05.2020
- Oversaw customer experience, achieved sales goals, and coordinated daily store operations.
- Delivered high-end customer service in a fast-paced retail environment.
- Assisted in meeting sales targets and delivered product knowledge training.
- Provided team support through merchandising strategies and inventory control.
Education
Bachelor of Arts - Biology
Metropolitan State University of Denver
Denver, CO05-2025
Skills
- Customer retention strategies
- Sales techniques
- Time management
- Conflict resolution
- Team collaboration
- Problem solving
- Upselling skills
- Leadership and teamwork
Timeline
Research Assistant
Department of Conservation, New Zealand
02.2023 - 06.2023
Bartender/Server
Brooklyn's
05.2021 - Current
Bartender/Server
Jackson's Sports bar
05.2020 - 02.2026
Cart Girl
Fossil Trace Golf Course
08.2019 - 08.2023
Retail Management/Sales Associate
Michael Kors
08.2019 - 05.2020
Bachelor of Arts - Biology
Metropolitan State University of Denver