Delaney Green
Oakland,Maryland
Summary
Compassionate and reliable worker with 9 years of customer service experience. Skilled at communicating clearly and building rapport with diverse individuals. Experience in problem- solving, being organized and managing tasks in busy environments. I am patient, adaptable and very attentive to the needs of others with a strong ability to provide support and guidance when it is needed. I strive to create a positive environment for everyone that I encounter and ensure that safety and the needs of others are met.
Overview
9
9
years of professional experience
Work History
Food Service Worker
Canoe on the Run
McHenry, MD
06.2024 - Current
- Prepared and served food items according to safety standards
- Informed employer of any low stock to ensure timely replenishment
- Maintain cleanliness of work area following health regulations and company policy
- Collaborated with team members to ensure efficiency of services during rush hours
Retail Assistant Manager
Cato's Fashion
Oakland, MD
08.2023 - 06.2024
- Assisted in daily operations, ensuring efficient store workflow and customer satisfaction.
- Managed being a keyholder, cash handling, answering calls, and opening/closing the store.
- Trained new staff on products, equipment, and sales knowledge.
- Managed inventory levels, conducting regular stock checks and replenishment with shipments.
- Created visual displays to allow customers to view their options clearly and to also create a comforting environment.
Retail Sales Associate
Tru South
McHenry, MD
03.2023 - 06.2023
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained the live fishing bait for customers looking to purchase well kept bait.
- Maintained organized merchandise displays, contributing to a visually appealing sales floor.
- Collaborated with team members to talk about daily sales numbers and improve customer satisfaction levels.
Food Service Worker
Sweitzer's BBQ
Oakland, MD
07.2022 - 12.2022
- Organized the environment to meet customer and employee needs.
- Prepared and served food in a fast paced environment following safety standards.
- Maintaining customer orders, phone calls, and proficient staff communication
- Prioritized customer satisfaction and portraying a welcoming personality.
Food Service Worker
Devlers Ice Cream Co.
Oakland, MD
04.2017 - 06.2022
- Worked in the summer time to provide customers with great satisfaction of service and money spent.
- Maintained a well kept environment for staff
- Worked in a fast paced environment ensuring customers needs were met
- Handled cash, took orders, made orders, cleaned, and kept a welcoming demeanor towards all customers and staff.
Retail Sales Associate
High Mountain Sports
McHenry, MD
10.2021 - 04.2022
- Worked in the winter to sell and managed snow equipment/ rentals for wisp resort.
- Helped customers get fitted for skis/ snowboards
- Welcomed customers politely and ensured safety on all of their fittings
- Kept a clean and organized environment for customers to come into.
- Handled cash, rental sales, policies of the rentals, and cleaning the rentals and putting them away accordingly.
House Cleaner
Taylor Made Deep Creek Vacations and Sales
McHenry, MD
11.2020 - 03.2021
- Ensured cleanliness and organization of vacation rental properties through thorough cleaning protocols.
- Utilized environmentally friendly cleaning products to enhance guest satisfaction.
- Cleaned, ironed, and folded towels for incoming guests
- Implemented efficient cleaning schedules, optimizing time management for multiple properties in the same day.
Education
Associate of Applied Science - Occupational Therapy
St. Catherine University
Saint Paul, MN08-2026
High School Diploma -
Southern Garrett High School
Oakland, MD08-2022
Health Science Certificate - Health Science
Garrett College
McHenry, MD04-2024
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Determined
- Empathetic
Timeline
Food Service Worker
Canoe on the Run
06.2024 - Current
Retail Assistant Manager
Cato's Fashion
08.2023 - 06.2024
Retail Sales Associate
Tru South
03.2023 - 06.2023
Food Service Worker
Sweitzer's BBQ
07.2022 - 12.2022
Retail Sales Associate
High Mountain Sports
10.2021 - 04.2022
House Cleaner
Taylor Made Deep Creek Vacations and Sales
11.2020 - 03.2021
Food Service Worker
Devlers Ice Cream Co.
04.2017 - 06.2022
Associate of Applied Science - Occupational Therapy
St. Catherine University
High School Diploma -
Southern Garrett High School
Health Science Certificate - Health Science
Garrett College