Delaney Longo
Casper,CO
Summary
Offering strong organizational skills and a friendly, professional demeanor, ready to learn and grow in a medical office setting. Brings the ability to quickly grasp medical terminology and healthcare procedures, alongside proficiency in working with electronic medical records and experience with patient care. Ready to use and develop communication and organizational skills in a dental assistant role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Jennifer Galloway
Casper, WY
04.2025 - Current
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Maintained accurate and confidential records, enhancing data integrity and accessibility.
- Assisted with phone inquiries, delivering prompt and professional customer service to clients.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Phlebotomist
Banner Health
Casper, WY
12.2024 - 03.2025
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Waitress
Steamboat Deli
Casper, WY
08.2024 - 01.2025
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Care Companion
Cornerstone Caregivers / Private Employer
Casper, WY
08.2024 - 12.2024
- Offered emotional support during challenging times, helping patients cope with illness or disability-related stressors more effectively.
- Developed strong relationships with family members, fostering open communication and collaboration in the patient's care process.
- Maintained accurate records of patient information, including vital signs, medical history, and progress notes for seamless care coordination among providers.
Phlebotomist
UCHEALTH Medical Center of the Rockies
Loveland, CO
05.2023 - 09.2023
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Demonstrated flexibility in adapting to varying patient needs, including accommodating special requests or working with individuals who have severe needle anxiety or unique medical conditions.
- Maintained patient confidentiality by diligently following HIPAA regulations and ensuring that sensitive information was protected at all times.
Clinical Shadower
Dr. Christoff and Dr. McMaster
Colorado Springs, CO
05.2021 - 08.2021
- Developed a strong foundation for future clinical practice by observing evidence-based care techniques implemented by seasoned healthcare providers.
- Facilitated smooth transitions between departments by assisting with patient transport when necessary during shadowing experiences.
- Cultivated relationships with mentors, networking with potential employers and colleagues in the healthcare field.
- Shadowed healthcare professionals to acquire hands-on experience in various clinical settings.
Education
Bachelor of Science - Biology
Colorado State University
Fort Collins, CO05-2024
Skills
- Venipuncture
- HIPAA compliance
- Data entry
- Medical terminology
- Patient care
- Electronic medical records
Certification
- Certified Phlebotomist
- BLS/CPR certified
Timeline
Medical Receptionist
Jennifer Galloway
04.2025 - Current
Phlebotomist
Banner Health
12.2024 - 03.2025
Waitress
Steamboat Deli
08.2024 - 01.2025
Care Companion
Cornerstone Caregivers / Private Employer
08.2024 - 12.2024
Phlebotomist
UCHEALTH Medical Center of the Rockies
05.2023 - 09.2023
Clinical Shadower
Dr. Christoff and Dr. McMaster
05.2021 - 08.2021
Bachelor of Science - Biology
Colorado State University