Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Premium Sales Manager
ASM Global
10.2022 - 07.2024
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Resolved customer issues quickly to close deals and boost client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Bartender
Pa'la Downtown
08.2021 - 09.2022
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Sales Specialist
Aptive Environmental
03.2021 - 08.2021
Built rapport with customers and assessed needs to make product recommendations and upsell.
Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Provided first-rate service to all customers and potential customers.
Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
Education
Bachelor of Arts - Journalism
Arizona State University
Tempe, AZ
Associate of Arts - General Studies
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ
05.2018
Skills
Relationship Building
Sales team training
Staff Management
Goals and performance
Sales expertise
Client Relationship Management
Sales Tracking
Salesforce
CRM Software
Timeline
Premium Sales Manager
ASM Global
10.2022 - 07.2024
Bartender
Pa'la Downtown
08.2021 - 09.2022
Sales Specialist
Aptive Environmental
03.2021 - 08.2021
Bachelor of Arts - Journalism
Arizona State University
Associate of Arts - General Studies
Maricopa Community Colleges - Estrella Mountain Community College