Delaney Owen
Summary
Outgoing and friendly Optometric Tech experienced with various optometry equipment and reading patient charts to determine patient testing. Maintains schedule and patient flow while completing filing and phone work to facilitate office operations. Hardworking and passionate job seeker with strong organizational skills eager to secure and learn entry-level Optician position. Ready to help team achieve Company/Office goals.
Overview
2
2
years of professional experience
Work History
Optometric Technician
Dr Chang And Associates
03.2023 - Current
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Assisted with dilating patients or using eye medications when directed by optometrist.
- Acquainted patients with procedures and explained purpose of testing to establish consent.
- Prepared and administered medications to patients as prescribed by optometrist. (Ex. BCLs, Membrane)
- Performed ocular health assessments to aid optometrists in identifying potential eye-related conditions early on.
- Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
- Streamlined administrative processes by accurately maintaining patient records and insurance information.
- Facilitated smooth communication between patients and optometrists, acting as a liaison for any concerns or questions.
- Supported optometrists during emergency cases, aiding in prompt treatment and resolution of urgent issues.
- Educated patients and relations on ocular health and safety, promoting good eye care.
- Operated and maintained auto-refractors, optomap, stereo vision test, retinal imaging and visual field analyzers for patient testing.
- Assisted during YAG laser capsulotomy procedures.
Custom Picture Framer
HOBBY LOBBY Retail Stores
01.2022 - 03.2023
- Enhanced customer satisfaction by providing expert advice on frame selection and design elements.
- Increased sales through effective upselling of high-quality framing materials and services.
- Maintained a clean and organized workspace, ensuring efficient work processes and high-quality results.
- Collaborated with team members to complete large-scale framing projects within tight deadlines.
- Assisted clients in selecting matting and frames to best showcase their artwork or memorabilia.
- Operated precision cutting tools to create custom-sized mats, frames, and glass with accuracy and care.
- Displayed excellent attention to detail when measuring, cutting, and assembling custom picture frames for various types of artwork or memorabilia.
- Developed strong relationships with clientele by offering personalized solutions for their art display needs.
- Met with customers and clients to determine project needs and prepared proposals incorporating production schedules, scopes of work, and budgets.
- Prioritized client satisfaction by ensuring each project met their unique vision and expectations while adhering to industry best practices.
Drink Specialist
Team Nutrition
09.2022 - 12.2022
- Maintained a clean and organized workspace, adhering to health and safety standards for optimal beverage preparation.
- Developed seasonal drink menus, incorporating fresh ingredients and trending flavors to attract new clientele.
- Managed high-volume orders during peak hours, ensuring prompt delivery of quality beverages to customers.
- Developed proficiency in using various equipment, including blenders, shakers, and espresso machines, for efficient drink preparation.
- Received positive feedback from customers for attentiveness, drink-making skills, and friendly demeanor.
- Upheld company standards for quality control by consistently following recipe guidelines and presentation expectations.
- Supported a positive work environment through effective communication and collaboration with colleagues.
- Ensured a safe working environment by adhering to proper food handling procedures, sanitation guidelines, and workplace safety protocols.
Cashier
HOBBY LOBBY Retail Stores
07.2021 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
GED -
Mustang High School
Mustang, OK05.2022
Skills
- Insurance Processing
- Patient Recordkeeping
- Payment Collection
- Patient Testing
- Appointment Setting
- Amsler Grid Testing
- Visual Acuity Testing
- Customer Service Abilities
- Retinal Photography
- Visual Field Testing
- Color Vision Assessment
- Appointment Scheduling
Additional Information
I have been apart of high stress situations, and carried out my task with diligence. Such as, Bandage Contact Lens for corneal abrasions, Membrane Insertions, YAG Laser Capsulotomys, Lumenis IPL, Morphus8 Radio Frequency.
Timeline
Optometric Technician
Dr Chang And Associates
03.2023 - Current
Drink Specialist
Team Nutrition
09.2022 - 12.2022
Custom Picture Framer
HOBBY LOBBY Retail Stores
01.2022 - 03.2023
Cashier
HOBBY LOBBY Retail Stores
07.2021 - 01.2022
GED -
Mustang High School
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